Job Description

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:

• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation

Job Title: Accounts Receivable

Department (3 letter code): ACC Reports to: Franchise Accounting Manager

FLSA Status: Exempt ☐ Non-Exempt ☒

Supervisory Responsibilities: Yes ☐ No ☒

Travel: Yes ☒ % No ☐ Revision date: September 2026

Summary:

Support the requirements of the finance department by focusing on Accounts Receivable (A/R) processing, bookkeeping and assisting franchisees with QuickBooks as needed. This position also provides support to the accounting and finance department on other accounting related matters.

Essential Duties and Responsibilities

• Maintain records detailing franchisee information
• Assist with franchisee account setup and maintenance, including billing information and payment terms
• Prepare and issue monthly invoices and account statements for royalties, fees, technology charges, marketing fees and other amounts due
• Communicate with franchisees regarding billing questions, accounts balances, payment discrepancies and collection matters
• Record and process all EFT submission forms
• Apply payments on receivables and process credit card charges
• Maintain accounts receivable files and records, including within the general ledger
• Research and resolve invoice disputes, short payments, credit and account discrepancies
• Assist in franchisee collections process
• Maintain books and records for Gift Card program
• Assist with month-end and year-end close, including AR reconciliation, aging analysis, required journal entries and management reports
• Serve as QuickBooks support back-up
• Serve as back-up to Canadian bookkeeper
• Gain an understanding of KOA accounting and bookkeeping practices
• Contribute to the accounting team atmosphere by meeting the goal of timely and accurate reporting
• Maintain accurate receivable records
• Analyze and review accounting information for reasonableness
• Use best practices for all accounting procedures
• Develop solid working relationships with franchisees
• Maintain open communication with supervisor, accounting team members, and other departments
• Maintain confidentiality of sensitive information
• Support the accounting team with audit requests and AR documentation
• Perform other accounting and finance duties as assigned

Non-Essential Duties and Responsibilities:

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required Education and Experience:

• High school diploma or GED
• Proficient in Microsoft Excel and Word
• Understanding of generally accepted accounting principles and internal controls
• Excellent verbal and written communication skills

Preferred Education and Experience:

• Bachelor’s Degree in Accounting/Finance or equivalent accounting experience preferred
• Experience with QuickBooks preferred
• 2 years’ experience in AR preferred

Physical Demands and Working Conditions:

• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboard, including lifting and carrying a laptop and other small items up to 20 pounds.
• Prolonged exposure to computer screens and artificial lighting.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances.
• May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
• Frequent in person interaction with KOA employees in various settings, where noise level is typically low to moderate, including office spaces.
• Will experience occasional interruptions and shifting priorities.

KOA does not sponsor Visas

KOA currently does NOT hire in the following states:

Alaska Idaho North Dakota

District of Columbia Louisiana Rhode Island

Hawaii New Hampshire Vermont

Benefits Offered:

• Medical/Vision Insurance
• Dental Insurance
• Health Savings Account
• Flexible Spending Account
• Dependent Care Account
• Paid Life & AD&D Insurance
• Paid Short Term and Long Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity Insurance
• Paid Time Off
• Paid Parental Leave
• Employee Assistance Program
• 401K Retirement Plan
• 401K Company Contributions

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.