Job Description

Viessmann is a global leader in sustainable climate and energy solutions, focused on creating living spaces for future generations. Currently, as part of the Carrier Group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainable development and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through intelligent, integrated solutions that foster sustainability and comfort.

Viessmann is part of the Carrier Global Corporation.

About this role

Viessmann is a leading manufacturer in the hot water heating industry, offering hot water and chilled water solutions through condensing boilers, air-to-air, air-to-water, and ground-source heat pump technologies. The goal of this position is to establish yourself as a top instructor in the HVAC industry by delivering product education and training in an engaging, informative manner. This role will focus on in-field training for North America Sales Representatives and customers.

This is a remote role within the U.S. Candidate must be near a major airport for travel capabilities.

Key Responsibilities

• Become an expert in the Viessmann product line including the installation, start-up & commissioning, service & troubleshooting details and associated technology
• Product Line Expertise includes Residential & Light Commercial condensing boilers, heat pumps – air to air, air to water and water to air
• Establish/Showcase a signature teaching style that maximizes student engagement and retention
• Deliver targeted, high-impact training sessions tailored to various stakeholders, including sales teams, wholesalers/distributors and trade contractors/dealers.
• Be a main contributor / collaborator with other Academy instructors on the Academy Curricula
• Including but not limited to, upkeep and creation of presentations, course agendas, and associated class handouts, with this emphasis on in territory/travel training adaptation
• Assist in the develop, design and implementation of useful tools for in territory trainings (e.g., traveling control simulators and the infomobile [mobile-training unit] fleet) in the effort to exchange training effectiveness
• Oversee and Assist, if needed, with driving the infomobile, in field maintenance and upkeep
• Extraordinary and additional tasks may be required during the business year

Required Qualifications

• High School Diploma/GED with a Trade School Certificate or 5+ years apprenticeship
• 3+ years of experience in residential and/or commercial HVAC/R
• 2+ years of public speaking or teaching experience
• Travel up to 75% of the time for in territory classroom trainings or as needed with in North America (United States and Canada)

Preferred Qualifications

• Self-motivated and committed to continuously building the knowledge and skills needed to grow as an instructor
• Experience providing educational trainings to customers and/or employees
• Technical Experience in Condensing Boilers, Heat Pumps - Both Residential and/or Commercial Applications
• Microsoft Power point or Google Slide presentation creation
• Baseline proficiency in file management, internet navigation, operating systems, and office productivity software
• Tradesperson licensing for gas fitter and/or refrigeration would be an asset.
• Analytical thinking, creative and organized/ systematic working habits
• Demonstration of an outgoing, approachable personality
• Problem solving oriented outlook, willingness to take initiative in overcoming challenges and obstacles with a positive attitude
• Outstanding Communication Skills including the ability to read an audience to deliver an exceptional training seminar
• Ability to take constructive criticism and feedback in a positive way and as motivation to further develop your skills
• Proficiency in Microsoft Excel or Google Sheets, Microsoft Word or Google Docs