Job Description

FlowX.AI is an AI-native multi-agent platform that helps banks and insurers build and deploy mission-critical AI agents - fast, secure, and at scale.

We just launched FlowX.AI 5.0 with 140+ production-ready agents for banking and insurance. Gartner put us in their 2025 Digital Banking Market Guide. Clients include OTP, Unicredit, State Street (world's largest custodian bank), and Legal & General, but also many small banks and mid-market logistics companies.

Mission

We're looking for an Academy & Certification Programs Manager to own and evolve our external learning and certification programs end-to-end - from content production and course lifecycle to cohort delivery, certification framework, and the tooling stack that powers it all.

This is a hands-on program ownership role for someone who thrives inside a well-built system, makes it meaningfully their own, and drives it forward - without needing to redesign the frame first.

What you will do on a daily basis

• Own the full Academy lifecycle - content production, release-notes alignment, cohort delivery, and course maintenance - ensuring programs stay current, high-quality, and tightly tied to product evolution.
• Manage the Certification program end-to-end: cohort scheduling, evaluator calibration, pass rates, appeals, re-sit policy, and ongoing maintenance of the competency framework.
• Operate, adapt, and extend the available tooling stack (LMS, video/audio editing, Python tools, agent system, MDX pipeline, cert evaluator) - and build on top of it as needs evolve.
• Coordinate with SMEs, R&D, and product teams to keep content pipelines moving - managing dependencies, release calendars, and competing priorities without dropping the ball.
• Flag blockers, ambiguities, and evolving requirements in real time - and bring your own agenda to 1:1s rather than waiting to be asked.

Very likely you can be successful if you have

• 3-6 years in learning, enablement, or education production roles - you don't start from zero on instructional design, learning outcomes, or course architecture.
• Hands-on experience running a certification or academy program end-to-end, ideally in a B2B SaaS or technical product context.
• Production range across formats - courses, video, labs, reference content - not a single-medium specialist.
• Program management instinct: you naturally think in release calendars, content pipelines, SME coordination, and dependency tracking.
• A technical floor - comfortable with code-adjacent tooling, AI-assisted workflows, and systems built by others that you're expected to operate and evolve.
• Function-of-one or function-of-few experience - you've run programs solo or in a small team without a discipline-native manager providing daily cover, and you've been fine.
• Self-awareness and self-regulation: you flag confusion early, absorb correction without collapse, and bring your own topics to conversations.

Nice to Have

• Experience in a fast-scaling SaaS or enterprise tech environment where the product changes faster than the docs.
• Familiarity with MDX pipelines, LMS administration, or AI-assisted content production tooling.
• Exposure to partner or customer enablement programs alongside a core Academy function.

What's in it for you

• Direct impact on how the company scales and delivers multi-million-dollar enterprise transformation deals.
• Competitive compensation with an early-stage equity package
• Work alongside an ambitious leadership team driving category creation in enterprise AI.
• Collaborative, fast-paced culture with room to grow and make an impact.