Job Description

Work Study:

Federal Work- Study Student Information: https://www.csusb.edu/financial-aid/prospective-current-students/federal-work-study/federal-work-study-student

Eligibility Requirements

1. Must complete a Free Application for Federal Student Aid (FAFSA) for the current award year
2. Must maintain Satisfactory Academic Progress standards
3. Must be enrolled in at least half-time. (6 units undergraduate; 3 units graduate) per semester
4. Must have a federal need of at least $2,000
5. Submit all requested financial aid documentation from your To-Do-List by the due date
6. Must have an official award notification from the Financial Aid Office
7. Must be a U.S. citizen, eligible non-citizen, or permanent resident

FWS Waiting List: Students not awarded FWS may be added to the FWS Waiting List. Please email us at workstudy@csusb.edu

NOTE: Program funding is limited, applying through the FWS Waiting List does not guarantee a FWS award.

Job Summary:

Under direct supervision and under the lead work direction of the Program Coordinators, student assistants will focus on peer-to-peer support, helping undergraduate students, particularly first-year students, build the skills, knowledge, and confidence needed for academic success.

Responsibilities:

Under direct supervision of the Director, and under the lead work direction of the Program Coordinators, duties include but not limited to:

Mentor Training and Development

• Attend mandatory training sessions and development workshops to gain effective mentoring techniques.
• Collaborate with other mentors to share strategies and resources.
• Maintain appropriate documentation of student interactions and program participation as required.

Mentoring Assistance

Schedule and assist in conducting weekly one-on-one meetings with assigned Mentees to:

• Review assignments, deadlines, and time management strategies.
• Provide guidance on academic skills and resources.
• Set and monitor goals to ensure steady progress.

University Engagement:

• Introduce Mentees to campus resources, events, and organizations to foster community involvement.
• Create opportunities for networking with peers, faculty, and staff.

Academic Support and Accountability:

• Encourage high academic standards and celebrate milestones.
• Support Mentees in overcoming challenges and maintaining focus on their goals.

Career and Academic Pathway Guidance:

• Help Mentees connect course choices and degree requirements to career aspirations.
• Provide resources for exploring academic interests and long-term goals.

Cultural Awareness and Community Building:

• Facilitate discussions and activities that promote cultural awareness and identity development.
• Create a welcoming environment where students feel a sense of belonging.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications:

• One year undergraduate student experience at CSUSB.
• Assist in providing individualized mentoring to promote academic and personal growth.
• Assist in Facilitating workshops, study sessions, and other academic support activities.
• Promote inclusive and respect within the campus community.
• Enrolled undergraduate or graduate student with a minimum of a 2.75 GPA.
• Interpersonal and communication skills, with a passion for helping students succeed.
• Ability to collaborate effectively with faculty, staff, and peers.
• Demonstrate empathy, active listening, and cultural awareness.
• Reliable, organized, and capable of managing multiple responsibilities.
• Strong communication and interpersonal skills.
• Familiarity with campus resources and student support services.
• Ability to maintain professionalism, confidentiality, and appropriate boundaries.
• Demonstrated leadership, reliability, and commitment to supporting diverse student populations.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

CSUSB’s standard hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require occasional evening and weekend work to support departmental activities, special events, and other university functions. Work schedules may vary and are subject to change based on business needs.

The application deadline is: November 24, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Driver’s License Check

Possession of a valid Driver's License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

On Campus Commitment

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.