University of South Florida

Academic Services Administrator

University of South Florida  •  United States (Onsite)  •  2 hours ago
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Job Description

The Academic Services Administrator (ASA) supports the clinical education mission of the USF College of Nursing by managing the day-to-day onboarding and clinical clearance coordination for undergraduate nursing students. A core accountability of this role is ensuring that all clinical groups are fully cleared to attend clinical rotations on time, which is achieved by submitting complete and accurate clinical clearance documentation to partner sites ahead of established deadlines. Working closely with clinical education faculty and clinical partners, the ASA ensures that students meet all compliance and onboarding requirements before entering clinical sites each semester. This role is an integral part of a collaborative team and provides an opportunity to develop expertise in clinical placement operations, compliance systems, and partner relationship management, with strong potential for advancement into a future clinical coordination leadership role as the program grows.

Student Onboarding and Compliance – 65%

Serves as the primary point of contact for undergraduate student onboarding and clinical clearance each semester. The overarching goal of this section is to ensure every clinical group is cleared and ready to attend clinical on time. Responsibilities include:

  • Collect, review, and track clinical onboarding documentation per site requirements.

  • Take primary accountability for ensuring all clinical groups are cleared to begin clinical rotations on time; submit complete and accurate clinical clearance documentation to each partner site by established deadlines, tracking submission status and following up proactively to resolve any outstanding requirements.

  • Maintain accurate, up-to-date records of student clearance status within designated tracking systems.

  • Communicate onboarding requirements, timelines, and status updates to students and faculty in a clear and timely manner.

  • Manage and maintain the Canvas clinical onboarding course, including updating site-specific requirements and adding evaluation survey links each semester.

  • Triage onboarding issues and escalate complex compliance or access problems to your supervisor and program leadership (as appropriate).

Clinical Placement Support – 20%

  • Collaborate and coordinate with undergraduate clinical education faculty and simulation/lab faculty to verify student course enrollment and clinical level, and to assign individual students to clinical opportunities based on course level, student needs, and site availability.

  • Maintain up-to-date placement records and communicate confirmed assignments to students, faculty, and clinical sites.

  • Support the coordination of preceptorship assignments in partnership with clinical education faculty.

Clinical Partner Relationship Support – 10%

  • Foster positive working relationships with clinical agency representatives and serve as a professional point of contact for day-to-day site communications.

  • Escalate issues requiring higher-level negotiation or site development to your supervisor and program leadership (as appropriate).

  • Support outreach to community health partners as directed.

Administrative and Reporting – 5%

  • Complete general office and administrative tasks, including record filing, data entry, and document management.

  • Assist in compiling data and preparing reports on onboarding completion rates, placement counts, and compliance status.

  • Identify opportunities for continuous process improvement within onboarding, compliance, and placement support workflows, and recommend practical solutions to enhance efficiency and accuracy.

  • Perform additional duties as assigned to support the mission and goals of the College of Nursing.

Minimum Qualifications

This position requires a Master’s degree in education or a field of study related to the academic program, or a Bachelor’s degree in those same fields with a minimum of two years of experience.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications

  • Master’s degree in Business Administration, Health Administration, Public Health, or a closely related field (required; see minimum qualifications above).

  • Prior experience in an academic health sciences environment (college or university).

  • Familiarity with Learning Management Systems such as Canvas.

  • Experience with clinical placement or compliance tracking platforms (myClinicalExchange, Castlebranch, Complio, Tajecsys)

  • Strong organizational skills and demonstrated ability to manage multiple concurrent deadlines.

  • Proficiency with Microsoft Office Suite, especially Microsoft Excel, and database management tools.

Knowledge, Skills and Abilities

  • Strong written and verbal communication skills; ability to interact professionally with students, faculty, and external clinical partners.

  • High attention to detail and accuracy in maintaining compliance records.

  • Ability to prioritize workload, manage competing deadlines, and adapt to changing semester timelines.

  • Collaborative team orientation with the ability to work independently when needed.

  • Commitment to providing a positive student experience and supporting clinical education goals.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

University of South Florida

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