PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.
Benefits:
We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.
Work closely with and report to the Assistant Director of Records, Graduate and Accelerated Undergraduate Programs, assisting in the coordination of daily Records operations.
Provide advanced processing support and subject matter expertise in academic records, ensuring accuracy, consistency, and timely completion of Records functions.
Maintain a strong working knowledge of academic policies, systems, and procedures to support students, faculty, and staff.
Salary:
Pay range $23.00 -$24.84 per hour
Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources.
Job Status:
Full time
***
Respond to student, faculty, and staff inquiries, providing accurate and timely information
Assist in the maintenance of academic semester course schedules.
Process grade changes for Graduate and Accelerated Undergraduate programs
Process program changes and update student records accordingly
Process leave of absence and withdrawal requests each semester
Assist with registration processes each term
Support degree conferral processes in coordination with the Assistant Director
Support commencement operations, including application processing and verification of student eligibility
Conduct tracking and maintenance of student data to ensure accuracy and completeness of records
Collaborate with academic departments to support students and communicate academic policies and procedures
Assist with technical support for Records processes and coordinate issues with Information Technology Services as needed
Provide excellent customer service while interacting with students, faculty, and staff
Plan and manage work to ensure tasks are completed accurately and in a timely manner
Other duties as assigned
Qualifications:
Bachelor’s degree required
Prior clerical experience in an academic environment.
Understanding of or aptitude to grasp quickly, PLNU's academic policies and procedures
Strong computer skills in Google document system, Microsoft Word and Excel including accurate data entry and understanding of databases and reporting systems
Understanding of and commitment to the spiritual mission of the University
Aptitude to communicate effectively, both orally and in writing
Ability to be a self-starter, work independently and complete tasks in a timely manner under deadlines
Strong time management and organizational skills with the ability to prioritize tasks while managing interruptions
Ability to establish and maintain effective working relationships with students, faculty and staff
Strong aptitude to take direction and work effectively as a supportive, positive and cooperative team member
Able to exercise adaptability, integrity and patience in all situations
Impeccable attention to detail
Capability to maintain strict confidentiality in all matters
Capacity to employ problem-solving skills in complex situations
Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant
The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.
The work is primarily sedentary and may require sitting for extended periods of time. Use of computer equipment: computer keyboard, mouse, and monitor. Ability to read documents, email and other correspondence, and reports on paper and computer monitor. Hearing and speaking to communicate effectively with others in person and by phone. Ability to stand, stoop, push, pull, and lift up to 20 lbs throughout the day.
Benefits include health, dental, tuition benefits for employee and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel, monthly lunches and a robust wellness program.
***
At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.
