Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

What's it like to work at the British Council as a Teacher?

Teacher's Success Story

& Purpose

We are seeking a dynamic and forward-thinking professional to drive the continuous improvement of product and service delivery, ensuring our offerings consistently meet customer needs while maintaining the highest standards of quality and impact. This role is central to supporting market performance by strengthening proposition effectiveness and achieving product and performance targets.

You will lead on ensuring consistency in the delivery of both new and existing products and services, with a strong emphasis on teaching excellence. A key focus will be the delivery of face-to-face courses and their effective integration with assessment, enhancing teaching performance and ensuring outstanding standards across teaching, learning and assessment environments. Particular attention will be given to creating engaging, high-quality experiences for learners, including young learners.

Working within the English and Examinations Strategic Business Unit, you will contribute to a global mission that builds trust in the UK by sharing the strengths of its education systems, governance and culture. This work enables people worldwide to access life-changing education and employment opportunities through English language learning and internationally recognised UK qualifications and skills, while also promoting cross-cultural understanding and communication.

As part of a commercially driven, global organisation, you will collaborate closely with Proposition, Network and Functional teams to deliver integrated learning and assessment solutions aligned to customer and strategic needs. You will support the translation of global strategy into local market success, ensuring operational delivery is efficient, effective and responsive.

This is an exciting opportunity for a collaborative and purpose-driven professional who is passionate about education, committed to quality and continuous improvement, and motivated to deliver meaningful impact for learners and customers in a global environment.

Role Accountabilities

In this role, you will enhance the quality and consistency of our teaching, products and services, with a clear focus on young learners. You will guide and support teachers to continuously improve performance, creating engaging and impactful learning experiences for young learners. You will play a key role in delivering Teaching Excellence initiatives, including teaching standards, observation frameworks and quality plans, while using performance data and feedback to drive ongoing improvement. You will design and deliver targeted learning and development for academic teams, help identify and develop teaching talent, and promote the sharing of best practice. You will also contribute to safeguarding, inclusion and SEND priorities, ensuring a safe and supportive learning environment, alongside supporting thought leadership activity in learning and assessment.

You will oversee the implementation of products and services, ensuring consistent and efficient delivery, particularly across young learner programmes. This includes contributing to product development and supporting project delivery where required. You will monitor performance against targets, contribute to reporting and action planning, and support continuous improvement through the rollout and evaluation of new products and pilots.

Bringing strong awareness of market trends and customer needs, especially within young learner segments, you will help inform marketing strategies and identify opportunities for growth and impact. As part of the market leadership team, you will represent teaching and learner experience while supporting team capability through coaching and development. Working closely with Proposition, Product and Teaching Excellence teams, you will ensure that innovative, evidence-based approaches to pedagogy and assessment are effectively embedded, supporting high standards across all centres.

You will collaborate closely with internal stakeholders to enhance outcomes and ensure compliance with organisational policies. This is an excellent opportunity for someone passionate about teaching excellence and delivering meaningful global impact for young learners.

Qualifications & Experience

This is an excellent opportunity for a motivated professional who combines strong academic expertise with the ability to lead, collaborate and drive impact in a global, education-focused organisation.

Essential Experience and Skills

• Strong background in English language teaching, assessment and academic leadership, particularly within young learner contexts
• Demonstrated experience in an English language learning management or assessment development role, with a strong focus on young learners
• Proven ability to work collaboratively with stakeholders across multiple sites and countries to achieve shared objectives
• Experience in coordinating, supervising or influencing others, with a track record of success in an international education environment
• Fluent English at C2 level

Essential Experience and Qualifications

• TEFL-Q (DELTA from Cambridge / DipTESOL from Trinity College London).) or a British Council recognised equivalent qualification

• TYLEC or an equivalent Young Learner qualification
• Undergraduate degree or equivalent professional experience

Desirable Experience and Qualifications

• Master’s degree in English Language Teaching, Assessment or a related field
• Experience using data, dashboards and customer insights to drive improvements in customer experience and business performance

Important Information

• Location: the position is based in Cairo, Egypt.

• Contract Type This is a two-year fixed term contract, full-time position.

• Salary: British Council Pay band: T5 Teacher Pay Range
• Benefits: Annual paid leave is 35 days plus public holidays. TB completed
• Right to Work: The candidates must have legal right to live and work in Egypt.

• Background Screening: all successful candidates are obliged to undergo comprehensive background screening
• Closing Date: 10th June 2026 (23.59 ICT)

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org