Job Description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

June 2, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

Reporting to the Chair, the Academic Advisor is responsible for providing high quality advising on academic program requirements and monitoring academic progress of students in the assigned undergraduate programs including potential domestic students, transfer students, international students, exchange students (when necessary), students doing a minor in the program as well as students looking to change their major. The Academic Advisor is also responsible for conducting degree audits, coordinating Letter of Permission applications and transfer credits, supporting events, recruitment initiatives, and supporting readmissions, and adjudicating and monitoring the registration system.

The Academic Advisor will:

• Perform student academic advising for undergraduate students in the assigned programs by informing current, transfer, international and prospective students, as well as students minoring in the program;
• Create and review student program plans, including course selection and program/Faculty/University requirements;
• Inform students about prerequisite requirements and course restrictions and introducing them to the advising services available to them;
• Manage advising appointments, both virtually and in-person, opening appointment times and tracking student requests and inquiries;
• Monitor the progress of students at risk academically, provide guidance on resources and make referrals to increase the likelihood of student success;
• Identify needs for course over-rides and provide appropriate decision maker with required information to review and make determination;
• Coordinate letters of permission (LOP) applications, transfer credits, exchange course approvals in collaboration with the Chair or others requiring input;
• Perform degree audits and program adjudication at required times, making decisions and/or seeking approvals;
• Participate in classroom presentations and orientation, sessions and/or workshops, and attend student recruitment events;
• Participate in the consistent collection of data across campus on academic advising, student satisfaction and advising outcomes;
• Track and report on stats related to advising and academic supports needed;
• Provide insight to Academic Review Committee for proposals (having major impact to program modifications, curriculum planning, Undergraduate Program Committee (UPC) submissions, articulation agreements, college transfers, etc.) as needed.

Please note this position may occasionally be required to participate in events and activities outside of regular business hours to support operational needs.

Key Skills and Experience:

• Undergraduate degree in a related discipline or the equivalent combination of education and experience would be considered;
• Experience with academic advising in a post-secondary environment;
• Experience in a leadership/manager/supervisor role;
• Knowledge of academic advising, including advising models, theories, and techniques, and counselling theories;
• Understanding of the undergraduate course calendar, course offerings, prerequisites, and class scheduling for the Department/Faculty;
• Knowledge of University regulations, policies, strategic initiatives, programs, services and systems, and familiarity with disciplines represented in the Department/Faculty;
• Understanding of the Freedom of Information and Protection of Privacy Act;
• Knowledge of computer software and systems including MS Office and competency with spreadsheets, word processing, database applications, CRMs, email and web applications;
• Understanding of Co-op and all institutional forms of experiential learning;
• Proven event planning and presentation skills;
• Promotes and embodies inclusiveness and respect within the workplace and the broader community;
• Strong active listening, verbal, written, and interpersonal skills;
• Ability to coach, mentor, and motivate students;
• Demonstrates patience, empathy and understanding with the ability to communicate sensitive information tactfully and diplomatically;
• Ability to develop relationships across the Institution that enhance the student academic experience;
• Excellent creative problem solving, organizational and multi-tasking skills;
• Excellent prioritization and record keeping abilities.

Preferred or Asset Skills:

• Degree from within a relevant program preferred;
• Having experienced a non-linear path or challenging experience with academics.

Salary and Total Rewards:

• Job Grade K, Salary Scale ($62,115-$99,384);
• Target Hiring Range: $62,115-$65,000*
• This is a permanent position that includes:
• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitmentprocess, as outlined in ourEmployment Accommodation Policyand consistent with the requirements of the Ontario Human Rights CodePlease contact talent@brocku.ca  if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications receivedCandidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca