University of Massachusetts

Academic Advisor (part-time/temporary)

University of Massachusetts  •  Onsite  •  5 months ago
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Job Description

General Summary of Position:

  • General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.
  • Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.
  • Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.
  • Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.
  • Routinely maintain and update undergraduate student records online via Salesforce CRM.

Minimum Qualifications (Required):

  • Bachelor's Degree with experience in higher education or similar field.
  • Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.
  • Working knowledge of academic support and student success practices.

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

University of Massachusetts

About University of Massachusetts

The University of Massachusetts is a five-campus public research university system renowned for the quality of its academic programs, the scope and excellence of its research, and the strength of its public service mission.

UMass provides access to high-quality, affordable education that advances knowledge and improves the lives of the people of the Commonwealth, the nation and the world.

Industry
Education & Training
Company Size
1,001-5,000 employees
Headquarters
Boston, Massachusetts
Year Founded
1863
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