Title: Academic Advisor II, Neff College of Business and Innovation, Graduate Programs
Department Org: Graduate Programs Office - 101470
Employee Classification: U1 - Unclassified PSA FT
Bargaining Unit: Professional Staff Association
Primary Location: MC AC
Shift: 1
This intermediate level role serves as the primary advisor to all academic programs assigned to them. They are to provide quality student customer service and academic advising for all enrolled students. Services provided can include but are not limited to: advising, career planning, mock interviews, test prep options, application essays, letters of recommendation, GPA assessments, plans of study, student record reviews, curriculum and program planning, progression and graduation, course registration, reviewing transcripts, faculty resolution of academic problems/concerns, and participation in orientation events and other student activities, as needed. This level of advisor takes on more complex cases and works closely with college leaders on their needs with little supervision.
Bachelor’s degree
Minimum of two (2) years of academic advising experience
Experience in working on projects in higher education
Some experience in being a leader
Previous experience in working in a university environment
Knowledge, skills, and competencies required for this job include:
Good written and verbal communication
Critical thinking for creation of logic relative to system programming
Effective decision-making and critical thinking skills
Must be meticulous and have ability to keep organized and accurate records
Working knowledge of Microsoft Office Suite
Demonstrated computer skills required, including desktop publishing and the ability to create, analyze, and use reports derived from databases.
Understanding of curriculum process
Ability to advocate for the student while maintaining integrity of academic programs
Ability to understand, navigate, and run reports in BANNER or other student records systems
High ethical standards and fairness
Ability to work in high pressure situations and multitask priorities
Works with minimal supervision on more difficult work assignments and confers with leader on unusual matters.
Follows instructions and procedures and may set priorities and organize work within general guidelines.
Degree in Advising, Counseling, College Student Personnel, Student Affairs in higher education
Master’s degree i
Previous experience with Banner or other student records systems
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
