Job Description

Posting number: 2026-02265

Department: University of Hawai'i at Manoa - OVPSS - SAS - Student Athlete Academic Services

Job classification: ACADEMIC SUPPORT

Posting type: Open

Categories: Education, Athletics & Fitness, Counseling, Education, Training & Library

Summary

Duties and Responsibilities

1. *Independently manage an assigned caseload of student-athletes and provide comprehensive academic advising regarding degree requirements, course selection, registration, academic policies and procedures, academic options, and progress toward degree.
2. *Interpret and apply University, college/school, major, NCAA, and conference academic requirements, policies, and procedures to individual student-athlete circumstances and provide appropriate guidance regarding academic progress and eligibility.
3. *Monitor, evaluate, and assess the academic progress of assigned student-athletes. Identify students who are or may be at- risk of experiencing academic difficulty and develop, coordinate, and monitor appropriate academic support and intervention strategies.
4. *Assist student-athletes in developing, evaluating, and modifying educational plans and academic and career goals consistent with their interests,abilities, degree requirements, and progress toward graduation.
5. *Assess student-athlete academic support needs and coordinate appropriate learning services, tutoring, mentoring, academic development, and other support resources. Make appropriate referrals to campus programs and services based on individual student needs.
6. *Review and analyze academic records to assess and document student-athlete progress toward degree and provide information and analysis necessary to support the determination of initial and continuing NCAA academic eligibility. Identify potential academic eligibility concerns and work collaboratively with appropriate University and Athletics personnel to address issues in a timely manner.
7. Conduct individual and group advising sessions,educational workshops, orientations, and informational sessions designed to promote academic success, persistence, graduation, and student development.
8. *Maintain accurate and comprehensive advising records and documentation of student academic progress, advising contacts, interventions, and support services.Prepare academic progress reports and other reports as required while maintaining appropriate confidentiality of student information and academic records.
9. Establish and maintain effective working relationships with faculty, academic departments, colleges, campus student-support programs, intercollegiate athletics personnel, and other University offices to facilitate student-athlete academic success and resolve complex academic issues.
10. Develop, review, and maintain advising resources, degree pathway documents, academic planning materials, and other tools used to assist student-athletes in understanding degree requirements and monitoring progress toward graduation.
11. *Maintain current knowledge of University academic policies, curricula, degree requirements, NCAA academic eligibility requirements,conference requirements, and evolving practices in academic advising and student success. Apply professional judgment and established best practices in providing advising and support services.
12. Participate in the development, implementation, and evaluation of advising initiatives, academic support programs, procedures, and services designed to enhance student-athlete academic success, retention, and graduation.
13. Work flexible hours, including evenings, weekends, and/or holidays, as required by athletic schedules, student needs, travel, and events.
14. Other duties as assigned.

*Denotes essential functions

Minimum Qualifications

Education and Professional Work Experience:

1. Possession of a baccalaureate degree in Behavioral Sciences, Social Sciences, Humanities, Education, or related field, and three (3) years of progressively responsible professional experience with responsibilities for providing academic advising for university-level students and/or learning support for university-level student-athletes; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills, and abilities as indicated.

Knowledge, Skills, and Abilities:

1. Considerable working knowledge of the principles, practices, techniques in the area of academic advising and/or student support in higher education, as demonstrated by broad knowledge of pertinent standard and evolving concepts, principles, and methodologies.
2. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with academic advising and/or student support in higher education.
3. Demonstrated ability to resolve wide-ranging, complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative, timely manner.
4. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
5. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
6. Demonstrated ability to operate a personal computer, apply word processing software, and other standard office productivity software.
7. If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
8. Ability to work respectfully and effectively with students who have diverse backgrounds and a wide range of academic abilities.
9. Demonstrated ability to use student information, academic advising, degree audit, and/or student tracking systems.
10. Demonstrated ability to exercise sound professional judgment and maintain confidentiality in handling sensitive student information and academic records.
11. Demonstrated ability to independently organize and manage multiple responsibilities, establish priorities, meet deadlines, and maintain accurate and detailed records.

Desirable Qualifications

1. Master's degree from an accredited university in Behavioral Sciences, Social Sciences, Humanities, Education, or a related field.
2. Professional experience providing academic advising and/or learning support for university-level student-athletes.
3. Experience using Banner, STAR, Navigate360, ARMS/Teamworks, or comparable higher-education student information and advising systems.
4. Working knowledge of continuing NCAA academic eligibility rules.
5. Working knowledge of FERPA and University policies governing student academic records and confidentiality.

To Apply:

Click in the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. If you have not applied for a position before using NeoGov, you will need to create an account.

1. Cover letter indicating how you satisfy the minimum and some, if not all, desirable qualifications;
2. Resume/Curriculum vitae (CV);
3. Names of three (3) professional references (contact information including email address); and
4. Official transcripts or original documentation from the institution confirming the degree (copies acceptable; however, official transcripts sent directly from the degree-granting institution are required upon hire).

• Any confidential data should be redacted (e.g. social security number, date of birth, etc).
• Diplomas will not be accepted.

Note: Complete applications and required document attachments must be submitted before close of vacancy. Incomplete applications will not be reviewed by the hiring committee.

Inquiries: Garrett Clanin at garrettc@hawaii.edu

For best consideration, please submit your application by November 16, 2026. The first review of applications will begin after this date.

Examples of duties

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/