Job Description

Join Strada Services – A Leading Home Service Company in the Southeast!

Looking to be part of a dynamic and rapidly growing home service company in the Southeast? Join Strada Services! Since our establishment in 2003, we've built a strong reputation and a workforce of over 2000 dedicated employees spread across FL, GA, SC, TN, AL, and beyond. As we continue to expand our footprint across the USA, we prioritize maintaining a healthy work-life balance and fostering opportunities for career growth. Join us at Strada Services and be a part of our exciting journey!

The HVAC Maintenance Technician is responsible for the maintenance of heating, ventilation, and air conditioning (HVAC) Systems.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Repair, and maintain heating, ventilation, and cooling units for residential customers.
• Diagnose malfunctioning systems, apparatus, and components, using test equipment, and hand tools to locate the cause of a breakdown.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Maintain and submit monthly mileage log forms.
• Understand company pricing and generate appropriate customer invoice at job site.
• Obtain customer signature at completion of job. Obtain correct customer information including email address.
• Document all installed equipment upon arrival: make, model, serial number, type of gas, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to resolve.
• Participate in company provided training opportunities on latest industry technologies.
• Identify and report to Service Manager potential opportunities for business.
• All other duties as assigned by supervisor.

Required Skills/Abilities:

• Ability to work tablet, laptop, or desktop device.
• Knowledge and observance of all company policies, procedures, and safety rules.
• Must have clean driving record.
• Ability to pass a pre-employment drug test.
• Able to work a flexible schedule which may include weekends.
• Excellent communication, customer service, and interpersonal skills.
• Ability to solve basic math problems.

Education and Experience:

• Degree or Trades School certification in related field preferred
• Three to five years of related experience required in repair, maintenance, troubleshooting and correcting diverse HVAC service issues.

Physical Requirements:

• Prolonged periods standing, crawling, climbing.
• Must be able to lift up to 80 pounds at times.
• Carry Ladders, work from heights, and crawl spaces.

Benefits:

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Educational Assistance
• 401(k) Program

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.