Job Description

Requisition No: 885116

Agency: Children and Families

Working Title: ABUSE COUNSELOR - TRAINER - 60073906

Pay Plan: Career Service

Position Number: 60073906

Salary: AGENCY TO UPDATE

Posting Closing Date: 10/20/2026

Total Compensation Estimator Tool

**INTERNAL AGENCY ONLY**

Examples of Work Performed:

• Delivery of child and adult topics in a lecture format.
• Must work well within a team.
• Must be coachable and willing to learn.
• Must be able to adjust schedule with very little notice.
• Must be willing to consistently remain current with policy and procedure changes.
• Must have the ability to speak in front of both small and large groups of people.
• Assist with Hotline queues, as needed.
• Must be able to travel for training

Knowledge, Skills, and Abilities:

• Knowledge of professional ethics relating to child and adult protective services.
• Knowledge of interviewing techniques.
• Knowledge of basic investigative techniques.
• Ability to maintain strict confidentiality.
• Ability to apply critical thinking skills.
• Ability to make decisions independently.
• Ability to conduct thorough assessments via telephone.
• Ability to analyze information.
• Ability to understand and apply Chapters 39 and 415, Florida Statutes, and other relevant laws, rules, regulations, policies, and procedures.
• Ability to provide guidance and assistance to persons in crisis.
• Ability to conduct fact-finding interviews.
• Ability to assess for indicators of abuse, neglect, or abandonment of children to begin the determination of a child being Safe or Unsafe.
• Ability to assess risk factors for indicators of abuse, neglect, or exploitation of vulnerable adults.
• Ability to multitask.
• Ability to actively listen to others.
• Effective communication skills, both written and verbal.
• Ability to write accurate allegation narratives that support the need for an investigation.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize personal computer systems and associated applications, including Microsoft® Word and PowerPoint.
• Ability to navigate multiple computer systems simultaneously.
• Knowledge of web-based applications.
• Ability to use general office equipment, such as facsimile and copying machines.
• Ability to make accurate and independent decisions.
• Ability to relay information in an accurate and cohesive manner.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.