Job Description

Job Functions:

1. Ensures 24-hour operational integrity:

a. Maintains staffing ratios and schedules in accordance with state regulations throughout all shifts.

b. Works with county screening center to coordinate services and patient care needs

c. Reviews and approves payroll requirements for the department

e. Provides administrative on-call services as needed

f. Maintains workflows and team member assignments

g. Provides direct patient intervention when needed

1. Supervise and evaluate team member performance:

a. Develop and maintain a chart review process and team member education process

b. Implement a competency training program

d. Complete and review team member performance evaluations, talent development goals and operational performance

e. Conduct supervision related to patient/collateral assessment and interaction, documentation and disposition planning

1. Quality and Performance Improvement:

a. Collaborate with service line leadership to design, implement, monitor and report on both quality and performance initiatives

b. Author and present at QI/PI engagements

c. Develop monitoring plans to retain compliance with regulatory, state and programmatic standards

d. Complete all required regulator, grant, state and program reporting

e. Update and complete all required grant, financial and program reporting requirements in collaboration with the Service Line Manager and Director.

f. Participates in county system review meetings and state required reporting/training meetings

1. Policy, guideline and procedure development:

a. Collaborates with departmental leadership, including the Director, Service Line Manager and additional Crisis Coordinators to develop, author and implement departmental and service line polices, guidelines and procedures

b. Ensures policies, guidelines and procedures meet the standards for the department as defined by administrative standards, regulatory bodies and system policies

c. Implement a monitoring process to ensure all required policies and procedures are submitted and updated within the needed timeframe to maintain department compliance

1. Coordination of community services

a. Formulate and maintain all affiliation agreements with community partners in association with the Service Line Manager and Director.

b. Maintain productive collaborative relationships with community partners

c. Assist and conduct community facing education initiatives as needed

e. Attend and participate in county and intercounty review committees

f. Attends state and county sponsored committees and meetings in coordination with the Service Line Manager and regulatory requirements

1. Multidisciplinary team relationships:

a. Maintain interdepartmental relationships with medical providers, medical leadership, nursing, nursing leadership, social work, security and all related disciplines

b. Collaborates with the Service Line Manager and Director to develop and maintain interdepartmental workflows, integrity of patient care needs and complete reviews

c. Participates in service line, departmental and site committees in coordination with the Service Line Manager and Director

d. Coordinate with inpatient psychiatric units pertaining to patient care needs, process improvement and resolution needs

1. Budgetary and financial responsibilities:

a. Collaborates with Service Line Manager and Director to plan and propose departmental budgets

b. Coordinates with Service Line Manager and Director to maintain departmental operations in relation to budgetary guidelines and financial initiatives

c. Maintains all required reporting needs for philanthropy funded positions, including completion of financial reports and business plans in coordination with the Service Line Manager and Director

d. Actively works with the Service Line Manager and Director regarding coding, billing and charges for the department

e. Ensures compliance with reporting and operational needs for departmental related grants

1. Patient Care:

a. Collaborate with Risk Management and Health Information Management pertaining to all patient concerns in coordination with the Service Line Manager and Director

b. Complete direct patient and family intervention and debriefings

c. Assist direct care team with patient needs, dispositions and collateral needs

d. Provide education and direction to the care team, inpatient unit and additional sites pertaining to the admission process, evaluation process and involuntary process

e. Provide direct patient care including assessments, de-escalation, collateral/family contact and disposition planning as needed.

1. Education:

a. Assist with community and interagency educational requests in coordination with service line leadership, community partner needs and regulatory requirements

b. Complete system and site in-service education and learning initiatives for clinical and non-clinical teams as requested and reviewed with the Service Liner Manager and Director

c. Complete community educational initiatives for various agencies and age ranges in coordination with service line leadership

Required:

1. Master's in social work counseling or Doctoral Degree in Psychology
2. 5+ years of experience in Mental Health/Behavioral Medicine or relevant area.
3. 2 years of experience in clinical supervisory and service management.
4. NJ state licensure in LCSW, LPC or Psychologist.

After hours/weekend requirements may be needed based on departmental need

Preferred:

1. Experience working in external services and organizations with respect to patient care and related functions.
2. Experience with grant-funded programs

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• Chosen for 17 years by Fortune as one of the magazine’s “100 Best Companies to Work For."
• Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the “World’s Best Hospitals” in 2026.
• Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report’s 2025-2026 Best Hospital rankings.
• Atlantic Health scored four “A” grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
• Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
• Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026.
• Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
• Named by Newsweek as one of America’s Greatest Workplaces for Inclusion & Diversity 2025.
• Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology.

We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020.

Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ.

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.