The Supervisor of Cargo will interact with all levels and departments within the company, as well as external organizations in order to supervise and or manager the daily cargo handling activities of Aloha Air Cargo. Aloha Air Cargo is an overnight operation operating 7 days a week.
Responsible for supervising and/or managing the daily cargo handling activities of Aloha Air Cargo, and the ground handling staff. Under the direction of departmental management the incumbent will supervise the freight operations and implement approved processes that ensure customer satisfaction. The Supervisor - Cargo will interact with all levels and departments within the company, as well as external organizations.
E SSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
1. Monitor the performance of the freight service function as provided by Aloha Air Cargo employees. This responsibility may include the following:
• supervision of flight handling (loading/unloading aircraft, weight and balance, dangerous goods and special cargo)
• accurate documentation
• knowledge of governmental agency regulatory requirements
• coordination with other Aloha Air Cargo stations, and departments on all cargo matters
2. Facilitate daily activities by identifying problems and recommending solutions to maintain proper compliance with company standards and goals.
3. Attend job specific training as required.
4. Conduct and monitor on-the job training and development.
5. Other administrative tasks may include some required budget assistance; payment processing, personnel activities, and staff scheduling.
Education and/or Experience
• The ideal candidate has a minimum 5 years job-related experience, proven leadership skills, organized, with great attention to detail.
• Must possess a complete understanding of the freight operations with the ability to act as a lead person.
• High level of own initiative, motivation to participate in further training and knowledge transfer, interest in knowledge management and experience of innovative problem solutions.
• High level of excellent computer skills.
• Must be able to pass a pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.
Compensation
This position has a salary range of $56,000 to $64,000 per year.
Benefits
• Comprehensive insurance programs including medical, dental, and vision
• Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits for fitness, transportation, and tuition up to $5,250 annually
• Plus, other employee benefits and appreciation events throughout the year.
Aloha Air Cargo strives to provide fast, convenient, economical, and reliable cargo service throughout the State of Hawaii. From the convenience of our Same Day Express, Loveable Pet Air Service and Aloha FlexShip, Aloha is committed to meeting your cargo needs with the care and attention Hawaii has come to trust.
The warm hearts, familiar faces, and superior service of Aloha’s ohana have helped to foster close relationships with many shippers, clients and business owners since 1985, when the cargo division began. It is due to this aloha spirit and attention to service that Aloha’s regular shippers trust only them for their shipping needs.
Aloha Air Cargo handles over 70% of all interisland air cargo shipped to and from all major airport locations: Honolulu, Oahu; Kahului, Maui; Lihue, Kauai; and Hilo and Kailua-Kona on the Island of Hawaii. Through partnerships with other Hawaii airlines and international carriers, Aloha can also arrange shipments from any Hawaii city to any destination worldwide. And yet, even as the most experienced air cargo shipper in Hawaii, Aloha continues to improve its operations by running more efficiently, consistently and above all, safely.
In total, Aloha has over 450 dedicated employees – comprised of some of Hawaii’s top cargo agents, pilots, mechanics, engineers and other shipping-industry professionals – making it a major employer, offering
important skill-based jobs within the Hawaii economy.
Aloha Air Cargo is the air cargo operator of choice for local businesses, just as Aloha Airlines was the local people’s airline. It is this pride and dedication in what they do that drives Aloha to ensure that every piece of cargo they handle gets to its destination on time, as it was tendered, and with full satisfaction to the customer. It’s not every day that a local company can perpetuate the spirit of Hawaii with integrity and the fond memory of its predecessor. Today and into the future, we proudly say, “We are Aloha.”
