Job Description

Join Our Team at Sapp Bros! A&W Shift Lead- Open Availability $17/hour

At Sapp Bros., our mission is to Bless and Serve others by delivering safe, professional, and positive experiences. We’re committed to being the friendliest and cleanest travel center chain in the United States, offering career opportunities where your leadership makes a real impact.

As an A&W Shift Lead, you'll play a key role in supporting daily operations and leading your team to deliver fast, high-quality food and exceptional service to our guests. This is a hands-on leadership role where you'll work side-by-side with your team to create a welcoming, efficient, and clean environment.

Key Responsibilities

• Lead and support your team to deliver outstanding guest service and food quality.
• Foster a positive and professional work environment, even during busy shifts.
• Assist with training, coaching, and providing feedback to team members.
• Oversee food prep, inventory, and cleanliness to ensure all health and safety standards are met.
• Handle cash, close registers, and ensure accurate shift reporting.
• Address guest concerns promptly and professionally.
• Help manage inventory, stock rotation, and product ordering.
• Ensure company policies, safety standards, and procedures are followed.

Qualifications

What We’re Looking For

• Minimum age: 18 years old.
• Prior leadership or supervisory experience in food service or retail is preferred.
• Strong focus on teamwork, guest service, and professionalism.
• Willingness to learn, lead by example, and help your team grow.
• Ability to work in a fast-paced environment and stand for long periods.
• Comfortable lifting up to 25 pounds.

Why You’ll Love Working at Sapp Bros.

At Sapp Bros., you're not just an employee — you’re part of our family. Here’s why our team members love working here:

• Mission-Driven Culture: Be part of something bigger, focused on blessing and serving others.
• Competitive Pay & Advancement: We reward great work and promote from within.
• Growth Opportunities: Build leadership skills and grow your career in hospitality.
• Comprehensive Benefits: Medical, dental, vision, life insurance, and 401(k) with company match.
• Employee Perks: Enjoy tuition assistance, gym reimbursement, and exclusive discounts—including 25¢ off every gallon of gas and diesel.
• Family Atmosphere: Work in a supportive and respectful environment where people truly care.

Ready to Lead the Way?

If you're ready to take the next step in your career and lead a great team, apply today! Let’s build something great together.