Job Description

Kern Medical has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical cares for 15,500 inpatients and 125,000 clinic patients a year.

• Temporary employment of up to nine (9) months.
• Health Benefits coverage may be offered.
• 8-hour shifts.

Position A Team Specialist - Temporary - Full-time

Compensation:

The estimated pay for this position is $24.7651 to $33.2822 per hour. This reflects only a portion of the total compensation package for this position. Additional compensation may be available for this role through differentials, incentives, and bonuses.

Distinguishing Characteristics:

This is a temporary classification. The Cerner “A-Team” Specialist incorporates entry-level paraprofessionals through journey-level specialists who work with minimum supervision.

Essential Functions:

• Acts as a Cerner functionality champion and workflow expert by providing real time support to end users in the hospital and clinic locations. Supports all providers/end users throughout the training process and when issues arise.
• Communicates issues with Cerner immediately by communicating to the CMO, medical staff leadership and management or submitting help desk tickets.
• Participates in the creation of collateral and training materials for end user providers.
• Communicates improvements, suggestions, and changes to leadership and act as a single point of contact between Cerner and Kern County Hospital Authority.
• Conducts research to keep abreast of latest developments in assigned area of responsibility.
• Enters and retrieves a variety of data and information from databases.
• Prepares, processes, and maintains a variety of records and reports.
• Provides additional and impromptu Cerner on the job training to end users as needed
• Attends Governance meetings to ensure accurate regulatory requirement information and updates are communicated.
• Participates in Cerner builds as needed
• Works in Simulation Lab as assigned or when necessary

Other Functions

• Performs other related duties or projects as required.

Employment Standards:

Minimum two (2) years of undergraduate education with a Pre-Med course of study

OR

High School Diploma, G.E.D. or equivalent, and two (2) years of education, training and/or experience sufficient to obtain the knowledge and skill to successfully perform the essential duties of the job.

Additional Requirements:

Some positions may require possession of a valid California Driver’s License.

Knowledge of

Basic socioeconomic principles; individual and group behavior principles; community resources; public relations principles; interviewing techniques; applicable local, state, and federal guidelines, regulations, laws, and programs; case management principles;

Skill in

Using a computer and related software applications; Clear communication skills and ability to listen; Excellent analytical and technical skills; proven skills with workflows; reading, comprehending, and explaining regulations and procedures; resolving conflict; speaking in public; recording client information; maintaining client files; and, communicating both orally and in writing sufficient to exchange or convey information and to receive work direction.

Supplemental:

A background check may be required for this classification.

All Kern Medical employees are designated “Disaster Service Workers”. In the event of a disaster or civil disorder, all Kern Medical employees are to remain at work or to report to work in a safe and practicable manner.

If position responsibilities require driving a personal vehicle, then possession of a current valid California Driver’s License and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.

If position responsibilities require driving a vehicle owned, leased or rented by Kern Medical, then possession of a current valid California Driver’s license, a signed authorization for Release of Drivers Record Information and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.