Job Description

Why Work at The Rivvy Hotel Chicago?

At The Rivvy Hotel Chicago, we don’t just offer jobs, we create opportunities to build meaningful careers in one of the city’s most vibrant neighborhoods. Located in the heart of River North, our hotel brings together thoughtful hospitality, contemporary style, and the unmistakable energy of Chicago.

From welcoming guests and creating memorable stays to supporting the experiences that make our hotel unique, every team member plays an essential role in bringing The Rivvy to life. Here, collaboration, genuine service, and a passion for the city shape everything we do.

If you’re excited by hospitality, inspired by Chicago, and ready to make every guest feel at home, The Rivvy is where your story begins.

GENERAL MAINTENANCE TECHNICIAN- ENGINEER

DEPARTMENT: Maintenance/Engineering

REPORTS TO: Chief Engineer

STATUS: Non-Exempt

Why Work at the RIVVY Hotel?

At The RIVVY, we offer more than jobs—we build careers in a vibrant workplace that values creativity, inclusion, and exceptional hospitality. Steps from the Magnificent Mile, our boutique hotel blends contemporary art, thoughtful service, and inspired design.

With 297 stylish guest rooms and the locally beloved Fishbar, The RIVVY delivers a distinctive guest experience. Whether you welcome guests, shape memorable moments in our public spaces, or elevate the dining experience, every role contributes to something unforgettable.

If you are passionate about hospitality, service excellence, and making a difference, your story begins here.

POSITION SUMMARY

Under the direction of the Chief Engineer, the Maintenance Worker responds to all General Maintenance service calls. Responsible for performing necessary tasks and demonstrating knowledge relating to hotel or property maintenance.

PRIMARY JOB DUTIES:

• Performs basic repair and maintenance of facilities, guest rooms and public spaces.
• Maintains building by performing basic repairs, carpentry, shoveling, clean-up work, snow and ice removal, plumbing, electrical wiring, painting and other related maintenance activities as needed.
• Prioritize work orders through urgent requests and established hotel-area down times to minimize inconveniencing guests.
• Inspects and maintains machinery and equipment for conformance with operations and safety standards.
• Move furniture, equipment, and guest luggage as required.
• Properly maintains inventory of tools, equipment, and supplies required for projects.
• Provides timely and professional manpower assistance and backup to the Hotel.
• Accountable for materials used and ordering of items needed for job. Drives to pick up necessary supplies and equipment, as needed. Completion of inventory replacement per established Company procedure.
• Maintains cleanliness and organization of the work areas.
• Handles chemicals according to hotel/regulatory safety requirements.
• Ensure security of any assigned keys.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

• Operation/use of pick-up, snow blower, small power tools, shovels, rakes and other maintenance tools.
• Ability to obtain and/or maintain any government required licenses, certificates or permits.
• Able to comply with all current related safety and health requirements.
• Blueprint reading.
• Must possess physical stamina and condition to withstand heavy labor related work in an outside environment.
• Ability to work without supervision and maintain excellent attendance and punctuality.

PHYSICAL DEMANDS:

• Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The associate is occasionally required to sit and taste or smell.
• Frequently lift and/or move up to 100 pounds. Requires repetitive motion and manual dexterity to use and operate all necessary equipment.
• While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate.
• Must be able to climb as a part of this position.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.