Job Description

Requisition No: 886562

Agency: Commerce

Working Title: 886562 - DVOP/LVER GOVERNMENT OPERATIONS CNSLT II - 40043141 1

Pay Plan: Career Service

Position Number: 40043141

Salary: $55,000.08

Posting Closing Date: 11/12/2026

Total Compensation Estimator Tool

JOB TYPE: FULL TIME / Career Service

POSITION LOCATION: Madison, FL (relocation benefits are not available for this position)

DVOP/LVER Government Operations Consultant II

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

This position serves as a Consolidated Disabled Veterans’ Outreach Program (DVOP) Specialist / Local Veterans’ Employment Representative (LVER) and is responsible for assisting with the development of the service delivery strategies for veterans and educating partner staff with current employment initiatives and programs for veterans. This position will also provide outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. The incumbent must successfully balance time between employer-facing advocacy (LVER) and intensive job-seeker case management (DVOP). This position confers with Management to assist in identifying improvement processes and develop solutions for the Jobs for Veterans State Grant (JVSG) program.

Performs duties outlined in Title 38 of the United States Code (U.S.C.), 4104(b)(1)(2), as amended by Public Law 100-323. The incumbent will assure the local office is in compliance with Federal Regulations, standards of performance and contractual provisions of the grant agreement mandating special services for Veterans. The following duties are included in this code:

• Creates, develops, and implements local policies and procedures to ensure compliance with the JVSG regulations. This position confers with personnel to ensure that it is in compliance with policy and procedures set by the State Veterans Program Coordinator.
• Provides training to Career Center staff, at both state and local level, and co-located partners on compliance with JVSG regulations and guidance, as needed.
• Reviews programs, services, forms, and reports utilized by the JVSG program at the local and State level and confers with management to identify improvement processes.
• Conducts outreach to employers and engages in advocacy efforts with hiring executives to increase employment opportunities for veterans.
• Conducts job search workshops, establishes job search groups and participates in job and career fairs.
• Works with federal contractors on the recruitment of veterans.
• Advocates for the hiring of disabled veterans and assists all veterans with gaining and retaining employment.
• Creates and conduct capacity building programs for employers and veterans.
• Facilitates and oversees veteran priority of service requirements regarding employment, training, and placement services furnished to veterans by all staff.
• Promotes credentialing and licensing opportunities for Veterans.
• Provides operational oversight for all Career Center staff to include regular training on the implementation of the JVSG program at local levels.
• Develops and implements program management procedures to ensure the provision of services is offered to eligible veterans.
• Maintains regular contact with community leaders, employers, labor unions, training programs, and veterans’ organizations to keep them advised of eligible veterans and spouses available for employment and training.
• Advises eligible veterans and spouses of opportunities for employment and training.
• In accordance with JVSG regulations, provide guidance and facilitate training of labor exchange services which include intake and assessment, counseling, testing, job-search assistance, and referral and placement.
• Assists, through automated data processing, in securing and maintaining current information regarding available employment and training opportunities for veterans and their spouses.
• Participates in Office of Federal Contractor Compliance Programs (OFCCP) audit information requests from Federal Government partners by providing answers, examples, descriptions of services, and other necessary information in both Department of Commerce (FL Commerce) and federal audits.
• Consults with State and local officials on matters applicable to the JVSG program.
• Mentors new LVER staff, Veterans Affairs (VA) Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy.

Additionally, perform duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 05-24 through a case management process including:

• Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP specialist.
• Conducts comprehensive and specialized assessments to eligible persons, including assessments of digital literacy and soft skills.
• Develops an individual employment plan (IEP) to identify the employment goals, appropriate objectives, and services available to participants that will lead to sustained careers and lasting self-sufficiency.
• Provides individualized case management to eligible veterans and their spouses with qualified employment barriers (QEB) conducting individual counseling and career planning with a goal of long-term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment.
• Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management
• Communicates with the Regional Veterans Program Coordinator to provide case management assistance to Vocational Readiness and Employment (VR&E), (Chapter 31) special disabled Veterans and other Veterans with QEBs.
• Assures compliance inside EmployFlorida management information system by recording accurate and complete case management activities and case notes.
• Reviews programs, services, forms, reports, analyzes data for compliance with state and federal statutes, policy and regulations and confers with management and users to identify problems and improvements.
• Mentors new DVOP specialists
• Provides outreach and networking with local service providers in the local community, including Homeless Veterans’ Reintegration Program (HVRP) grantees, to maximize the number of participants that the service providers refer to the state’s workforce delivery system who are both eligible for and could benefit from DVOP specialist services, enhance outcomes for participants that the DVOP specialists refer to other providers and strengthen community awareness of the array of services available through the workforce development system.
• Performs veteran duties in accordance with Veteran Program Letter 05-24 as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.).
• Knowledge of the laws governing veterans’ preference in employment and workfoce services.
• Knowledge of veterans’ re-employment rights.
• Working knowledge using Microsoft Office applications, including Word, Excel, PowerPoint.
• Knowledge of basic sales principles and skills.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of workforce plans and business/management principles.
• Knowledge of the principles and techniques of effective customer service.
• Knowledge of the basic principles of counseling and case management.
• Knowledge of the expanded Qualifying Employment Barrier categories including single parent households and ADA-defined disabilities.
• Skilled in group presentations or workshop instruction and/or facilitation.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to provide excellent customer service.
• Ability to promote and market the Career Center.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to work effectively as part of a team.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize problem-solving techniques.
• Ability to conduct effective interviews.
• Ability to work independently by planning, organizing and coordinating work assignments.
• Ability to prepare reports to include recording, evaluating and analyzing data.
• Ability to understand and apply applicable rules, regulations, policies and procedures.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows:

• First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.). Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans’ Affairs (VA)/ Defense letter reflecting character of discharge is submitted prior to closure of job announcement.
• In accordance with the Veterans Benefit Act of 2010, 38 U.S.C § 4102(A) (c)(8)(A) requires all newly hired DVOP/LVER specialists are required to satisfactorily complete Jobs for Veterans State Grant (JVSG) training delivered by the National Veterans Training Institute (NVTI) within 18 months after the date of employment.
• Required to travel locally and must furnish own transportation.

Pay:

$55,000.08 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This position serves as a Consolidated Disabled Veterans’ Outreach Program (DVOP) Specialist / Local Veterans’ Employment Representative (LVER) and is responsible for assisting with the development of the service delivery strategies for veterans and educating partner staff with current employment initiatives and programs for veterans. This position will also provide outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. The incumbent must successfully balance time between employer-facing advocacy (LVER) and intensive job-seeker case management (DVOP). This position confers with Management to assist in identifying improvement processes and develop solutions for the Jobs for Veterans State Grant (JVSG) program.

The Difference You Will Make:

You will connect veterans to jobs and businesses to the talent that it needs to thrive. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

This position serves a region rich in natural beauty and community spirit, encompassing Madison, Perry, Lafayette, Hamilton, and Suwannee Counties in North Florida. These rural counties offer a peaceful lifestyle with close-knit communities, scenic landscapes, and abundant outdoor recreation—from rivers and springs to forests and farmland. Each county has its own unique charm, history, and local culture, making the area an inviting place to live and work for those who value connection, nature, and a slower pace of life.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options

(health, life, dental, vision, and other supplemental option)

• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com

• We care about the success of our employees.
• We are always improving our technology, our tools, our customer's experiences, and ourselves.
• A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.