Job Description

Requisition No: 872876

Agency: Commerce

Working Title: 87876 - DVOP GOVERNMENT OPERATIONS CONSULTANT II - 40043052

Pay Plan: Career Service

Position Number: 40043052

Salary: $45,060.11 to $48,000.00

Posting Closing Date: 04/08/2026

Total Compensation Estimator Tool

JOB TYPE: FULL TIME / Career Service POSITION LOCATION: Kissimmee , FL (relocation benefits are not available for this position)

Disabled Veteran Outreach Specialist
OPEN COMPETITIVE

Our Organization and Mission:

Florida Commerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

CareerSource Central Florida (CSCF) curates local talent for high demand industries, meeting local business needs and cultivating growth and prosperity for the Central Florida community. Whether through job placement, training and certification programs, or higher education, CSCF partners with Central Florida businesses, colleges, and universities to meet industry needs and connect career seekers with local opportunities.

Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

• This position serves as a Disabled Veterans’ Outreach Program (DVOP) Specialist responsible for providing outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. Confer with supervisor to assist in identifying improvement processes and develop solutions for JVSG program.

The Difference You Will Make:

Together Florida Commerce and CareerSource Central Florida helps change people’s lives, transform businesses, and create deeper prosperity for our community. Both Florida Commerce and CareerSource Central Florida, strive to maintain a purpose-driven company culture that values integrity, innovation, and fun. Staff and community partners exemplify high standards of leadership and share a common vision for inspiring people, transforming businesses, and elevating the Central Florida community.

You will connect workers to jobs and businesses to talent. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future. Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

Florida Commerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Central Florida is a thriving, diverse community and continues to grow attracting development and new business. In Central Florida you will enjoy enviable weather to coincide with a multitude of events including entertainment and outdoor activities. You will have access to world class health care and education. Enjoy small town living with close proximity to Orlando. Central Florida is:

• Known for its proximity to beautiful beaches, theme parks, hotels, dining, museums, arts, music and natural resources ( https://www.visitflorida.com )

• Home to major college campuses, University of Central Florida, Seminole State College, Valencia College and Rollins College.

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
( health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions ( www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program ( Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth

* Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com

* We care about the success of our employees.

* We care about the success of our clients.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS A VETERAN FUNDED POSITION. Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.) Applicants claiming veteran preference must provide a copy of their DD-214 Member 4 copy and when claiming disabled veteran preference must provide a copy of their DD-214 Member 4 copy AND statement of disability from the Veteran's Administration. Applicants applying must ensure that required military documents, DD-214 Member 4 copy and CURRENT U.S. Department of Veterans' Affairs (VA) statement of disability letter, are submitted prior to closure of job announcement

Pay:

$45,060.11 to $48,000.00

Your Specific Responsibilities:

Performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process. The following duties are included in this code:

• Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP.
• Conducts comprehensive and specialized assessments to eligible persons and develops an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency.
• Provides individualized case management to eligible veterans and eligible spouses with Significant Barriers to Employment (SBEs), including: supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support; conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
• Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management.
• Coordinates with the U.S. Department of Veterans Affairs (VA) Intensive Service Coordinator (ISC) to provide case management assistance to Vocational Readiness and Employment (VR&E), (Chapter 31) special disabled Veterans and other Veterans with SBEs.
• Assures compliance inside the Department of Economic Opportunity (DEO) management information system by recording accurate and complete case management activities and case notes.
• Reviews programs, services, forms, reports, analyzes data for compliance with state and federal statutes, policy and regulations and confers with management and users to identify problems and improvements.
• Mentors new DVOP specialists, VA Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy.
• Provides outreach to local organizations, such as, but not limited to local colleges, technical training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with SBEs’ and to refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services.

Performs other veteran duties IAW the Jobs for Veterans State Grants as required.

CFDA – 100% – 17.801 (Disabled Veterans’ Outreach Program)

Required Knowledge, Skills, and Abilities:

• Working knowledge/experience using Microsoft Office applications, incl. Word, Excel, PowerPoint
• Knowledge of the principles and techniques of effective customer service
• Knowledge of the basic principles of counseling and case management
• Skilled in group presentations or workshop instruction and/or facilitation
• Ability to promote and market the Career Center
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
• Ability to work effectively as part of a team
• Ability to utilize problem-solving techniques
• Ability to provide excellent customer service
• Ability to deal with the public in a tactful, courteous and effective manner
• Ability to conduct effective interviews
• Ability to establish and maintain effective working relationships with others
• Ability to work independently by planning, organizing and coordinating work assignments
• Ability to prepare reports to include recording, evaluating and analyzing data

Licensure/registration/certification requirements (if applicable, list the appropriate Florida Statute or federal regulation cite) Title 38, United States Code, Chapter 41, Sections 4102A, 4103A and 4104, as amended

Other job-related requirements for this position:

• Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.) Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans’’ Affairs (VA)/ Defense letter reflecting character of discharge is submitted prior to closure of job announcement.
• IAW the Veterans Benefit Act of 2010, 38 U.S.C § 4102(A) (c)(8)(A) requires all newly hired DVOP specialists are required to satisfactorily complete Jobs for Veterans State Grant (JVSG) training delivered by the National Veterans Training Institute (NVTI) within 18 months after the date of employment.
• The incumbent must possess or obtain certification as a Workforce Professional Tier1 within one year of employment in the position
• Required to travel locally and must furnish own transportation.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

ADDITIONAL INFORMATION

This position’s advertisement may also be viewed by registering on the Employ Florida website at http://www.employflorida.com/

At Florida Commerce, we salute our heroes. We are honored to have the opportunity to support our nation’s veterans and their family members by encouraging them to apply for positions at Florida Commerce that fit their skill sets. Let Florida Commerce's mission become yours.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.