Job Description

Requisition No: 872787

Agency: Commerce

Working Title: 872787-GOVERNMENT OPERATIONS CONSULTANT III - 40053026

Pay Plan: Career Service

Position Number: 40053026

Salary: $48,140.46 - $60,000

Posting Closing Date: 04/13/2026

Total Compensation Estimator Tool

JOB TYPE: FULL TIME / Career Service
POSITION LOCATION: Tallahassee, FL(relocation benefits are not available for this position)

Government Operations Consultant III

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

• Supports unit supervisor with coordinating unit projects and assignments across all programs assigned to the unit.

• Identifies opportunities and contribute to recommendations to leadership on improving and creating efficiencies to program processes and performance.

• Contributes to the development of state plans, assists with the coordination of program evaluations (when necessary) as well as helps the unit supervisor to track and recommend performance measures to ensure the success of assigned programs/projects.

• Assists program staff with developing responses and addressing questions received via telephone or email relating to policy interpretations or technical assistance requests from LWDBs and other internal and external stakeholders.

• Provides technical assistance or performance and compliance related training, as needed, to include creating training content, reviewing.

• Contributes to and reviews local workforce development board policies to ensure compliance with federal and state laws and state policies. Assists with coordinating and tracking the bureau’s compliance with federal audits and reviews.

• Assist with the coordination of information and reports to other government agencies and administrative entities. Supports the oversight of research projects as needed or requested.

• Makes recommendations regarding promising and best practices to management and LWDBs to support program efficiency and performance.

• Evaluates and proposes enhancements to Florida’s workforce information technology systems to include Employ Florida and One-Stop Service Tracking. Assists with ensuring recommended enhancements align with state and federal laws, regulations, and policies for effective management of the labor exchange and case management activities.

• Serves as liaison between the Policy & Guidance and Programmatic Monitoring units regarding trends that impact both units.

Required Knowledge, Skills, and Abilities:

• Knowledge of the workforce development programs.
• Knowledge of the methods of data collection and analysis.
• Working knowledge of the following software (Word, Excel, PowerPoint and SharePoint, etc.).
• Ability to communicate effectively verbally and in writing.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to understand and apply relevant statutes, rules, regulations, policies and procedures.
• Ability to utilize problem solving techniques to make decisions.
• Ability to establish and maintain effective working relationships.
• Ability to plan, organize and coordinate work assignments to meet established deadlines.
• Ability to collect, analyze and interpret program data to develop alternative recommendations, solve problems, document workflow, and other activities related to the improvement of operational and management practices.
• Ability to prepare and deliver training presentations.
• Ability to work independently.
• Ability to conduct extensive research.
• Excellent verbal and written communication skills
• Good project management skills.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of Florida Commerce.
• Travel may be required

Preferred

• Bachelor’s degree from an accredited college or university or four years of equivalent work experience that is relevant to this position.

• At least two years of experience researching federal and state statutes, regulations and other governing authorities for a state or federal-funded program.
• At least two years of experience providing training and technical assistance for a state or federal-funded program.
• At least two years of experience working with workforce programs.
• Professional writing experience.
• Florida Certified Contract Manager (FCCM) certification is a plus.

Pay:

$48,140.46 - $60,000

Our Organization and Mission:

Florida Commerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at Florida Commerce for positions that fit their skill sets

Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The Government Operations Consultant III (Senior Statewide Programs Consultant) is a member of the Policy and Guidance Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position serves as a unit leader for the Supplemental Nutrition Assistance Program (SNAP) Employment and Training (E&T) and Welfare Transition (WT) program activities. Additionally, this position assists the unit supervisor in conducting advanced-level program tasks, initiatives, projects, training needs to better serve our local workforce development board (LWDB) and providing technical assistance and guidance to LWDB staff and unit team members.

We are seeking a candidate who has excellent writing, training and customer service skills, and works well independently as well as part of a team. Additionally, we are seeking a candidate who is skilled in researching and troubleshooting issues, has demonstrated leadership skills, and is able to professionally speak and correspond with members of management, job seekers, employers and LWDB leadership.

The Difference You Will Make:

Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must. You will play a critical role in overseeing and providing guidance for the local operation of assigned workforce development programs.

How You Will Grow:

Florida Commerce encourages its employees to constantly innovate and seek efficiencies. Training courses are made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses.Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Florida Commerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
( health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions (www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program ( Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth

* Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com

* We care about the success of our employees.

* We care about the success of our clients.

* We are always improving our technology, our tools, our customer’s experiences and ourselves.

* A rewarding experience for reliable, compassionate and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.