Job Description

SUMMARY

The Manager assumes full responsibility for their location’s growth, profitable operation, and the preservation of 7 Brew’s culture, mission statement, and values. The Manager is the leader of their crew and maintains genuine connections with them, as well as the unique nuances of the business at their stand(s).

In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to their Regional Manager.

RESPONSIBILITIES AND DUTIES

Must be proficient in all Brewista and Shift Lead duties and skill sets

Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement

Provides regular feedback to each team member on strengths and areas of growth

Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines

Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting

Ensures appropriate cash handling, deposits, and change for their stand

Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts

Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor

Ensure the crew is knowledgeable and meeting all health requirements.

Is always developing new leaders to step into upcoming roles, regardless of current or future needs

Promptly implements and communicates directives from upper management

Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development

WORK SCHEDULE REQUIREMENTS

Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)

Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties

Regularly works weekends and is available to work holidays, if necessary

Is always available by phone or in-person to promptly address any needs at the stand

SKILLS AND QUALIFICATIONS

Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time

Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products

Can work outside for prolonged periods, regardless of weather conditions

Can lift up to 50lbs

Can stand comfortably for hours at a time

Can climb a ladder and use a stepladder

Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand

Can safely walk in between and around cars in the drive-thru line

Can safely use a utility knife

Can quickly and cleanly operate any position in the stand during peak hours

Can maintain awareness of the shift’s operations while working a position

Can assertively and graciously confront their friends to address operational, procedural, or cultural issues

Can adapt to problems and implement solutions during stressful situations

Effectively manages multiple projects and deadlines

Can effectively lead and direct multiple personality types under pressure

Has proven leadership abilities in a fast-paced environment with 40+ team members

Beginner-level proficiency in Microsoft Office Suite

Job Type: Full-time

Pay: $55,000 base plus monthly bonuses based on store-level performance

Benefits

401(k)

Health insurance with optional dental and vision

Paid time off

Flexible work schedule