Job Description

Requisition No: 872182

Agency: Agency for Health Care Administration

Working Title: 68900212 - OPS HUMAN SVCS PROGRAM RECORDS ANALYST

Pay Plan: Temp

Position Number: 68900212

Salary: $16.72 - $19.00 Hourly

Posting Closing Date: 03/26/2026

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Agency Overview:

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care.

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

This is an exciting opportunity to help shape the quality of health care in Florida.

We are seeking to hire an OPS Human Services Program Record Analyst who desires to work to enhance the delivery of health care services through the Florida Medicaid Program.

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team-based work environment.

This position is located in the Medicaid Third Party Liability Unit (TPL).

Federal and State laws require Florida Medicaid to be responsible for identifying, managing and recovering funds for claims paid for by Florida Medicaid for which a third party was liable, thereby ensuring Medicaid is the payer of last resort.

Some examples of liable third parties include Medicare and other insurance companies, casualty settlements, recipient estates, and trust and annuity recovery.

Medicaid TPL serves as the primary organizational unit within the Agency to provide oversight and monitoring of the Agency’s third-party liability vendor contract.

This position is responsible for providing high-level administrative support to the Third-Party Liability (TPL) Unit by assisting and preparing reports, handling information requests, assisting with contract monitoring, and performing administrative and clerical functions such as correspondence.

This position will also process and document recoupment projects conducted by the TPL vendor, process mail, log and reconcile deposits and checks received, data entry, maintain files and records, and other duties as specified.

This position is expected to work 40 hours per week.

Experience working with Microsoft Office software products (e.g., Outlook, Word, Excel, Access, etc.) is required.

This position is not a remote or telework position.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits, including:

• No state income tax for residents of Florida;

• State Group Insurance coverage options (must meet eligibility requirements), including health, life, dental, vision, and other supplemental insurance options;

• Savings & Spending Accounts;

• 401 (a) FICA Alternative Plan administered through VALIC (tax-deferred Retirement Savings Plan);

• Participation in the Florida Deferred Compensation Plan (457b)

For a more complete list of benefits and eligibility requirements, visit www.mybenefits.myflorida.com

What is OPS employment?

OPS employment is a temporary employer/employee relationship used for accomplishing short term or intermittent tasks.

OPS employees are at-will employees and are subject to actions such as pay changes, changes to work assignments, and terminations at the discretion of the Agency head or designee.

OPS employees do not serve probationary periods or become permanent in their positions because they serve at the pleasure of the Agency head.

For more information about the Medicaid Third-Party Liability, please visit our website at http://ahca.myflorida.com/Medicaid/index.shtml

Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

KNOWLEDGE, SKILLS, AND ABILITIES

Proficient knowledge and use of Microsoft Office software products, specifically Excel and Access.

Experience in data entry and database navigation.

Ability to plan, organize, and coordinate work assignments.

Ability to communicate effectively both verbally and in writing.

Ability to establish and maintain effective working relationships with others both internally and externally.

Ability to work independently.

Ability to solve problems and make decisions.

MINIMUM QUALIFICATIONS REQUIREMENTS

- Three years of experience with Microsoft Office (i.e., Word, Excel, PowerPoint, etc.)

- Preference will be given to applicants with experience using MS Access.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: MILDRED WASHINGTON-NORTON 850-412-4138

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.