Job Description

Requisition No: 873157

Agency: Agency for Health Care Administration

Working Title: 68026190 - GOVERNMENT OPERATIONS CONSULTANT I

Pay Plan: Career Service

Position Number: 68026190

Salary: $1,550.80 - $2,115.38 Biweekly

Posting Closing Date: 04/07/2026

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The Administrative Professional is responsible for providing comprehensive administrative support to the Florida Rural Health Transformation Program Office.

This position supports the Director and Deputy Director, manages daily administrative operations, and ensures effective coordination of communications, scheduling, travel, HR processes, and internal program needs.

The Administrative Professional maintains the RHTP inbox, supports onboarding and administrative tasks for new staff, and collaborates with other administrative personnel across the Agency to ensure smooth program operations.

This role is essential for maintaining organized records, timely responses, and efficient administrative workflows that support statewide program activities.

Key Responsibilities include:

Provide daily administrative support to the Director, Deputy Director, and program office.

Manage calendars, schedule meetings, coordinate appointments, and ensure proactive communication of upcoming deadlines and needs.

Assist with HR processes, including onboarding support for new employees, completing administrative forms, and coordinating required training or documentation.

Coordinate travel arrangements, itineraries, and expense reimbursements in accordance with state policies.

Manage the RHTP program inbox, triage inquiries, and ensure timely and accurate responses in coordination with the program team.

Support the preparation, formatting, and distribution of documents, presentations, reports, and briefing materials.

Assist in coordinating statewide program activities, including regional meetings, workgroups, and leadership sessions.

Work closely with other administrative staff across AHCA to support program needs and ensure alignment with Agency processes.

Maintain program records, files, databases, and documentation systems, ensuring organization, accuracy, and confidentiality.

Coordinate the flow of correspondence, including public records requests, communication requests, legislative inquiries, and other incoming materials.

Track deadlines for leadership responses, project requirements, or administrative deliverables and ensure follow through.

Support logistical activities such as room reservations, meeting preparation, technology setup, and communications with participants.

Monitor and order office supplies and equipment as needed, ensuring readiness of the program office.

Assist with updates to program documents, forms, templates, and communication tools.

Provide general administrative support to team members as needed to ensure smooth program operations.

Perform other duties as assigned.

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time critical. The individual in this position is expected to report to work daily and on time. Leave must be requested in advance except in emergency circumstances not under the control of the employee.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

• Health insurance (i.e., individual and family coverage) to eligible employees

• Life insurance; $25,000 policy is free plus option to purchase additional life insurance

• Dental, vision and supplemental insurance

• State of Florida retirement options, including employer contributions

• Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

• Ability to earn up to 104 hours of sick leave annually

• Nine paid holidays and 1 personal holiday each year

• Opportunities for career advancement

• Tuition waivers (accepted by major Florida Colleges/universities)

• Student loan forgiveness opportunities (eligibility required)

• Training opportunities

• Flexible Spending Accounts

• Shared Savings Program for select medical services

• Lower copays for prescription drugs

• Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

KNOWLEDGE, SKILLS, AND ABILITIES

•Strong organizational skills with the ability to manage multiple priorities and time sensitive tasks.

•Excellent written and verbal communication skills.

•Experience coordinating schedules, meetings, travel, and administrative workflows in a professional environment.

•Ability to maintain confidentiality and handle sensitive information with discretion.

•Strong attention to detail and accuracy in documentation, tracking, and recordkeeping.

•Ability to work collaboratively with program leadership, administrative teams, and external partners.

•Proficiency with office software such as Microsoft Word, Excel, PowerPoint, Outlook, and Teams.

•Ability to adapt to changing needs and work independently while exercising good judgment.

•Customer service mindset and professional demeanor when interacting with internal and external stakeholders.

MINIMUM QUALIFICATIONS REQUIREMENTS

Four years of administrative experience is required.

A bachelor’s degree from an accredited college or university can substitute on a year-for-year basis for the required experience.

Preference will be given to candidates with:

Experience working in a state government, health care administration, or public health environment.

Experience with public records processes or coordinating responses to official requests.

Experience supporting senior leaders or executives in a fast-paced office.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: ANTRANEISE JACKSON 850-412-4016

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.