Skin Pro Advisor, Company: BSG
Essential Function
The Skin Pro Advisor (SPA) is a dynamic advocate for the art of beauty and business driving growth across skincare. The SPA will champion technical expertise, social media engagement, and selling strategies. In addition to fulfilling daily sales associate responsibilities, the SPA plays a pivotal role in shaping customer buying behaviors through the Skincare Solution Center, fostering increased customer retention and building loyalty.
This role is instrumental in building lasting relationships and influencing behaviors that expand brand awareness and skincare market share. This will be done through conducting market analysis, selling approved beauty products, introducing new innovative concepts, providing World Class customer service, and facilitating product education both in store and virtually.
The SPA provides skincare consulting services to professional beauty customers, barbers, spas, schools, and licensed cosmetologists or estheticians. The SPAs primary focus is driving the skincare business and may also be assigned other routine store duties as needed.
Primary Duties
Grow the Business - Accountable to meet or exceed established metrics, skincare category growth goals, as well as other standards and expectations that may be created.
Grow Team and Culture - Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed. Attend all training calls, meetings, functions and events and maintain regular contact as established by the Company or Supervisor.
Grow Yourself - Dominate the industry by developing strong technical and selling skills.
Experience and Skills Required
• One year retail or other sales -focused experience'
• Licensed cosmetologist/esthetician highly preferred
• Reliable transportation to effectively service designated store and market. Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and action on pertinent sales reporting.
• Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.
• Strong knowledge of POS applications.
• Comprehensive knowledge of computers, iPads, mobile devices and social media platforms.
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
• May be required to work in other stores and in field at times.
• Strong time management and organization skills and the ability to manage multiple projects at once.
• Ability to present a professional image and interact positively with the public.
• Strong written and verbal communication skills, at all levels within and outside the organization.
• Must pass Skincare Certification Test within 60 days of hire to remain in position
Working Conditions /Physical Requirements
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.
This job description is a representation of the duties and responsibilities associated with the position and does not limit the position to only those functions delineated above. The company may add other duties and responsibilities at any time, with or without notice or consultation. This job description does not create a contract and does not alter the employment-at-will relationship between an employee and the company.
All job functions are considered to be essential functions unless otherwise indicated.
Sally Beauty Holdings, Inc. (“Sally”) through its affiliates is the world’s largest distributor of professional beauty supplies. Sally provides the channels that allow manufacturers of beauty supplies to reach customers, both professional and non-professional.
Sally Beauty Company, Inc. began as a one-store operation in New Orleans, Louisiana in 1964. The Company expanded slowly until the 1980s, when it began to grow rapidly through acquisition and new store openings. In 1982, Sally moved its corporate headquarters to Denton, Texas following the acquisition of a Denton-based chain.
In 1985, Sally acquired a major full-service (professional only) beauty supply distributor servicing the Midwestern United States. The growth of the full-service business led to the formation of the company now known as Beauty Systems Group LLC, focusing on distribution solely to the professional trade.
New store openings and acquisitions continue to guide Sally’s expansion. In 1987, Sally became an international company with the acquisition of an affiliate in the United Kingdom. Today, Sally and its affiliates operate over 4500 stores throughout the United States and the world. Our international operations now extend to the United Kingdom, continental Europe, Puerto Rico, Canada, Chile, Peru, Colombia, Mexico. Both Sally Beauty Supply and Beauty Systems Group have successful and growing online (e-commerce) businesses.
In 2006, Sally became a publicly held company with its shares traded on the New York Stock Exchange.
Sally and its affiliates have long been industry leaders. Expertise in professional product merchandising, distribution and education provides the basis for a commanding presence in the global market. This, combined with strong domestic growth and international development, positions the companies for anticipated continuing success in future years.
All subsidiaries and affiliates share Sally’s customer-driven operating philosophy and vision.
