Job Scope:
1. Provide technical support to customers utilizing SOLIDWORKS, addressing software issues and resolving technical queries efficiently.
2. Collaborate with the sales team in pre-sales activities by delivering product demonstrations, technical presentations, and proof-of-concept projects.
3. Assist customers in post-sales activities by implementing and integrating SOLIDWORKS software into their existing workflows, ensuring a seamless transition and optimal efficiency.
4. Conduct training sessions for customers to enhance their proficiency with SOLIDWORKS software, covering best practices and advanced features.
5. Create detailed documentation, including user guides, technical manuals, and support reports, to assist customers and internal teams.
6. Engage with clients to understand their business needs, conduct in-depth analysis, and provide tailored solutions using SOLIDWORKS and related services.
7. Lead and manage projects from inception to completion, ensuring timely delivery and adherence to client requirements.
8. Stay informed about industry trends, emerging technologies, and competitive products, incorporating them into our solutions and services.
9. Contribute to the continuous improvement of processes and workflows related to SOLIDWORKS implementation and support.
10. Other adhoc assignment that assign by the Company.
Job Requirement:
Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.
MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.
With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.
Building the workforce of the future…Today. We invite you to be part of our team!
Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.
