Job Description

Job Title: Senior Solution Architect ES (Entitlement Server / Telecom Cloud Service Platform)
Location: Kuala Lumpur, Malaysia
Headcount: 2
Salary Range: 15,000 25,000 MYR
Employment Type: Full-time

This position focuses on the architecture design, integration, and delivery of an Entitlement Server (ES) platform for telecom operators. The role requires solid telecom domain knowledge, strong cloud-native architecture capabilities, and the ability to engage with international customers.

Key Responsibilities

1. ES Architecture & Planning

• Design software, network, and service architectures for the ES platform.

• Conduct capacity evaluation and deployment planning based on operator user scale.

• Design cloud-native deployment solutions on Kubernetes, OpenStack, or VMware.

2. System Integration & Interface Design

• Define integration interfaces between ES and AAA, HSS, BSS, OSS, NMS systems.

• Produce call flows, interface specifications, and integration process documents.

• Troubleshoot interoperability and performance issues in cross-system integration.

3. Disaster Recovery & High Availability

• Design Geo-redundancy and failover architectures.

• Utilize load balancing, DNS, health checks, and F5 technologies to ensure reliability.

• Ensure platform stability and service continuity.

4. Technical Documentation & Proposal Delivery

• Develop technical documentation covering architecture, functionality, security, and compliance.

• Produce technical proposals and professional presentation materials.

• Design migration and cutover strategies supporting deployment and delivery.

5. Customer Engagement & Technical Presentation

• Support pre-sales by presenting ES solutions to telecom operators.

• Deliver technical briefings and solution walkthroughs in fluent English.

• Participate in RFP responses, technical clarifications, and customer workshops.

6. Product Evolution & Roadmap

• Contribute to ES product roadmap development.

• Analyze industry trends to propose architectural enhancements and feature evolution.

Qualifications

• Bachelors degree or above in Telecommunications, Computer Science, Network Engineering, or related major.

• 8+ years of telecom system or cloud architecture experience.

• Experience with ES or related platforms (eSIM, device management, policy control).

• Deep understanding of interface integration with AAA, HSS, BSS, OSS, NMS.

• Proficiency in cloud-native technologies (Kubernetes, Docker).

• Knowledge of load balancing, DNS, API gateway, F5.

• Fluent English communication skills.

• Strong customer-facing and cross-team collaboration abilities.