Job Description

Our Vision:

We envision a world where every individual is valued for their inherent worth—regardless of ability or circumstance—and has equitable access and support to lead a life of their own design.

Marrakech, Inc.

Six Lunar Drive

Woodbridge, CT 06525

Job Description

Job Title: Lead Program Counselor

Department: Residential Services

Reports To: Program Manager

FLSA Status: Non–Exempt

Prepared Date: August 1, 2000, Rev. October 3, 2003, December 24, 2009, March 21, 2019, October 23, 2019, September 3, 2021

SUMMARY

Schedule direct care staff. Provide direct care to persons with developmental and physical disabilities. Implement behavior programs and other habilitative programs. Facilitate and promote community integration.

MISSION

To provide residential, employment, support, referral, and advocacy services to individuals with disabilities and people with similar service needs to assist them in exercising their human rights as citizens and contributing members of society.

VISION

Our Vision is that each person we serve will live and work in the community and be accepted by their neighbors, co-workers, family, friends and acquaintances for their individual qualities and contributions

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversees the purchase of food for individuals, and ensures that dietary requirements are met for individuals.
• Demonstrates and implements incidental teaching.
• Facilitates teamwork in implementing individual program goals.
• Implements a daily schedule incorporating daily living skills and community experience. Coordinates in house recreation and community outings based on individual’s interests.
• Provides direct care to individuals including medical, dietary, hygienic, behavioral supports and teaching programs.
• Maintains a safe and clean work environment and assures that agency property is well maintained; home is clean, orderly and safe.
• Maintains calendar of medical appointments, staff schedule, cleansing schedule, menus, and program implementation schedule.
• Coordinates and follows up to ensure that medical appointment recommendations are implemented.
• Coordinates and follows up to ensure that meaningful recreation and leisure activities are offered to the individuals.
• Follows the procedures, protocols, and policies as outlined in the Personnel Policies and Program Policy and Procedures manuals.
• Lifts, transfers, and positions individuals when required as stipulated in service plans. Assures that all schedules are followed and implemented as written.
• Ensures that the home is compliance with all licensing requirements.
• Ensures that the staff schedule is within the budget guidelines and meets the special consideration requirements.
• Completes monthly program reviews. Implements behavioral and goal programs daily.
• Documents case notes, communication logs, programs, incident reports, abuse and neglect reports, safety reports, fire drills, and other required documentation.
• Implements Physical/Psychological Management Training as required
• Uses and maintains adaptive equipment i.e. hoyer lift, wheelchairs, G-tubes, J-tubes, colostomy bags, foley catheter bags and other adaptive devices

GENERAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Attends staff meetings and required in-service training. Drives vehicles safely.
• Reports unsafe situations in a timely manner, and follows up with appropriate corrective measure.
• Operates motor vehicles safely and in accordance with State Law (agency and personal automobiles) while on work related duties.
• Reports unsafe conditions and situations immediately per agency policy and procedures Represents the values, mission and vision of the organization
• Serves all customers with alacrity
• Promotes and embraces person centered supports
• Communicates with co-workers and other providers accurately and professionally.
• Acts as a role model to direct care staff while on shift. Is point of contact with on-call personnel such as nursing, management, parent/guardian.

Note

1. The above statements are intended to describe the general nature and level of work being performed by people assigned to the classification. They reflect the essential elements and general responsibilities of the person, but are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
2. The performance of all essential functions listed is subject to reasonable accommodation in accordance with the Americans with Disabilities Act.

HIPAA Access Code: Level 2 - Access to identifiers and medical information

OSHA Job Hazard Category: Assistant Manager – Group Homes

JHA Completed By: Denise Canady on 8/27/2021

The Job Hazard Analysis (JHA) associated with this position is provided to each individual employee to review, ask questions for clarification, and sign to acknowledge receipt and understanding. In addition, JHAs are on SharePoint, on the Team Site in the Job Descriptions folder, or furnished upon request to a supervisor or Human Resources representative.

PROFESSIONAL COMPETENCIES

• Understanding the nature of human systems: individual, group, organization, community and society, and their major interactions for individuals with developmental disabilities.
• Skill in identifying and selecting natural opportunities, which promote growth and goal attainment for individuals with developmental disabilities.
• Skill in implementing interventions for individuals with developmental disabilities.
• Process skills, which are required to implement services for individuals with developmental disabilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A. A.) or equivalent in Human Services, Special Education or related field. Experience working with persons with disabilities in a community based day or residential program. A high school diploma/GED and one year of residential experience will be accepted in lieu of degree.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and to draw and interpret bar graphs.

COMPUTER SKILLS

Must be proficient in Microsoft Word as well as basic Internet and email use. Must be able to learn and use web-based systems for program documentation, time and attendance, learning management, and other purposes. Must have the ability to navigate and utilize Zoom, Microsoft Teams, or other

videoconferencing technology as required.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid CT Drivers License
• Department of Developmental Services - medication certification Public Service License valid for the State of Connecticut (if applicable) CPR and First Aid certification
• PMT certification

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach with hands and arms, and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move more than 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Due to the fact that community integration is a major responsibility of this position, various community sites will be frequented as well as riding in motor vehicles. The possession and available use of a registered, insured vehicle is mandatory for this position.

I have read the above job description and understand what is required of me. I agree to abide by and meet the requirements therein. I understand that this description is intended to outline my essential job duties and that my responsibilities are not limited to the above. Other responsibilities may be assigned as necessary. In addition, I understand that if I have any questions or require clarification about the job duties contained herein or that are otherwise assigned to me, I must notify my supervisor immediately.

Benefits

• Paid time off (PTO) and Dedicated Sick Time
• Paid Holidays
• New Year’s Day
• Martin Luther King, Jr. Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Thanksgiving
• Christmas
• Paid and Unpaid Leave for:
• Bereavement
• Jury Duty
• Disaster Relief Volunteer
• Family and Non-FMLA Medical Leave
• Military Leave
• Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
• External Employee Assistance Program (EAP) (for full time employees)
• 401K and Profit Sharing Plan
• Educational Benefits, Including:
• DSP Credentialing through the NADSP
• Tuition Reimbursement
• Tuition discounts at local colleges and universities
• Access to Various Voluntary Insurances and Benefits
• Staff Recognition Program
• Other Financial Benefits, Including but not limited to:
• Dayforce Wallet (On-Demand Pay)
• Marrakech’s Homeownership Program
• Perfect Attendance Bonus Program
• Recruitment Referral Bonus
• Other Corporate Discount Programs

Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.