Job Description

About HARTMANN

At HARTMANN, we’re dedicated to making a difference. With over 200 years of experience, HARTMANN is a leading provider of healthcare solutions in Australia and around the world. We are known for our commitment to quality and care, delivering innovative products and solutions to hospitals, clinics, and homes. We believe that health can empower people to make a positive difference in the world.

About the Role

We are seeking a detail-oriented and proactive 3PL Specialist to support the daily operations and performance of our third-party logistics (3PL) partners.

This role is responsible for ensuring smooth execution of supply chain and logistics processes, maintaining SAP master data integrity, and supporting customer onboarding activities. You will work closely with internal stakeholders and external partners to drive operational efficiency, resolve issues, and contribute to ongoing supply chain projects and process improvements.

Key Responsibilities

3PL Management

• Manage the performance and day-to-day operations of 3PL partners
• Monitor inbound, outbound and inventory processes to ensure operational efficiency
• Review and manage claims relating to damages, discrepancies and overcharges
• Support performance reviews, reporting and escalation of issues
• Build strong relationships with 3PL providers to ensure service levels are met

SAP Business Partner & Customer Onboarding

• Maintain accurate and consistent customer and business partner data within SAP
• Manage the customer onboarding process from setup through to activation
• Work closely with Sales and Customer Care to ensure data accuracy and completeness
• Identify and resolve data discrepancies through reporting and analysis

Supply Chain Projects & Support

• Support and deliver supply chain and platforms projects to improve processes and systems
• Maintain and update work instructions and documentation
• Provide support for SAP supply chain processes across the APAC region
• Assist the broader team with BAU activities and cross-functional initiatives

About You

Experience & Qualifications

• Minimum 5 years’ experience in supply chain and logistics
• Experience working with ERP systems, preferably SAP
• Experience managing or working with 3PL providers (highly regarded)

Skills & Capabilities

• Strong analytical skills with high attention to detail
• Excellent communication and stakeholder management skills
• Ability to work across multiple teams and build strong relationships
• Strong time management and organisational capability
• Problem-solving mindset with the ability to drive process improvements
• Ability to manage competing priorities and meet deadlines
• High level of accuracy when working with data and systems

What’s on Offer

• Opportunity to play a key role in managing 3PL partners and supply chain operations
• Collaborative, cross-functional environment working across Supply Chain, Marketing and Sales
• Exposure to end-to-end supply chain and SAP processes
• Strong career development opportunities within a global healthcare organisation
• Convenient Macquarie Park office location with hybrid flexibility

How to Apply

If you are a supply chain professional with strong SAP experience and a passion for driving operational excellence, we would love to hear from you.

Submit your resume and cover letter addressing the key criteria by 11:55pm, Sunday, 12 July 2026.

Only shortlisted candidates will be contacted. Please note this is an ongoing recruitment process and early applications are encouraged.

Note

HARTMANN is an Equal Opportunity Employer committed to diversity and inclusion.

To be an eligible candidate for this position, we kindly ask that you have full working rights within Australia.

Employment at HARTMANN is conditional upon the satisfactory completion of a National Police Check.