Job Description

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!

What You'll Do: The 3PL Order Processor participates in receiving, replenishment, put-away and order loading as necessary to ensure we meet our deadlines.

• Use assigned tools and equipment safely and as instructed
• Ensure pallets are properly stacked, secured, and meet company standards
• Verify tote IDs and stage orders correctly for transport
• Maintain clean aisles and follow “clean as you go” practices
• Meet or exceed accuracy and productivity goals as directed
• Promote a safe work environment and report any issues promptly
• Follow all company policies, procedures, and safety expectations
• Download, print, invoice, and manage daily orders in warehouse systems
• Maintain scanner/equipment logs and manage system reboots

What We're Looking For:

• Knowledge of items that are in stock and to be shipped
• Ability to read packs, order labels, other information and match to visible items and other data.
• Ability to perform computer lookup/inquiries to determine product location and/or description
• Knowledge and practice of safe lifting techniques
• Attention to detail, good decision-making skills
• Positive attitude, team focus – successful working both independently and cooperatively with others
• Ability and willingness to work with purpose and a strong sense of urgency

Why You'll Love Working Here: Pet People, First and Always: We’re a company built on relationships—both with our team and the independent pet community we serve.

• An Industry on the Move: With our recent expansion, we’re more connected than ever, creating career growth opportunities at every level.
• Culture of Care: From employee wellness to professional development, we invest in YOU.
• Fun & Furry Perks: Think company events, supportive colleagues, and a community that actually cares.

Schedule: Monday- Friday: 7am- work is complete

Application Deadline: Ongoing

Compensation: Step Progression Pay SystemAt Pet Food Experts, we believe in recognizing the commitment and dedication of our team. That's why we've designed a pay structure to support your long-term growth and reward high performance.

Here’s how it works:

• Starting Pay: $20.05 per hour.
• Guaranteed Pay Increases: Employees receive a pay increase after 6 months of employment and an additional increase after 1 year of service and beyond
• Additional Earning Opportunities: Pay rate increases are scheduled regularly based on your length of service

Pawsome Perks of Joining PFX:

• No Scheduled Weekends! – More time for family, adventures, or just lounging with your pets.
• Full Benefits Package – Medical, dental, and vision to keep you feeling your best.
• 401(k) with Employer Match – Because your future matters.
• Safety Footwear Reimbursement – We help keep your feet comfy and protected!
• Overtime Pay – Extra $$ for extra hours (because your time is valuable).
• Paid Holidays – Celebrate, relax, and recharge—on us!
• Employee Discounts on Pet Food & Supplies – Because your pets deserve the best, too!

Ready to join the pack? Apply today.

Want to go beyond the job description? Follow @LifeatPFX to explore employee spotlights, real team moments, and an authentic look at how our culture comes to life across our network.

*Any offers of employment are contingent upon passing a required background check.

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.