Job Description

Job Title: Business Systems Analyst
Assignment: ASAP start- 8/28/2026
Location: Santa Ana, CA (onsite)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay Rate: $46.43 hourly, paid weekly

The Analyst, Business Systems performs business analysis, business process analysis, and systems analysis to support business improvement, technology enablement, reporting, and implementation initiatives. The role operates at the intersection of business process, requirements, data, system alignment, and stakeholder communication.

The role partners with business users, SMEs, technology partners, product teams, data/reporting teams, and other stakeholders to understand business problems, define use cases, document current-state and future-state processes, gather requirements, and translate business needs into clear business, system, data, and technical-ready specifications.

This position supports the Strategic Analysis Group work by helping convert business questions and use cases into practical deliverables such as process maps, use cases, user stories, requirements documentation, data dictionary entries, context diagrams, testing support materials, training documentation, and stakeholder-ready summaries.

Security and Compliance Responsibility:

The individual is responsible for adhering to First American Corporation and department compliance and information security policies, practices, and procedures, including the handling of systems and data in the performance of the role.

Essential Functions:

• Participate in business analysis and systems analysis activities that support defined business needs, process improvement, reporting, data, and technology enablement efforts.
• Work directly with business users, SMEs, technology partners, product teams, data/reporting teams, and other stakeholders to understand business problems, scope, stakeholders, goals, current process, and desired outcomes.
• Support discovery activities, including working sessions, interviews, current-state reviews, stakeholder input gathering, and research.
• Analyze defined business use cases and translate business needs into business requirements, system requirements, functional and non-functional requirements, data requirements, and technical-ready specifications with appropriate guidance.
• Map current-state and future-state business processes, system processes, workflows, handoffs, dependencies, controls, pain points, gaps, and change impacts.
• Create and maintain analysis artifacts, including process maps, context diagrams, use cases, user stories, acceptance criteria, requirements documentation, technical specifications, data dictionary elements, findings, and stakeholder summaries.
• Participate in identifying business system requirements and related business/application solutions for defined business needs.
• Gather customer requirements for standard or customized system solutions and provide alternative solution options to the team or more experienced resources.
• Partner with technology, product, reporting, and data teams to make requirements clear, actionable, testable, and understandable for design, configuration, development, reporting, integrations, and implementation.
• Conduct data analysis by collecting, reviewing, interpreting, and summarizing business, operational, system, process, and reporting data to support decisions and recommendations.
• Support solution delivery through documentation, testing support, training materials, implementation support, business readiness, and post-implementation validation.
• Validate and/or create QA test cases, support testing activities, and contribute to UAT and business acceptance readiness.
• Write and maintain business, system, process, data, reporting, training, and project documentation.
• Provide training and support directly to customers or business partners as needed.
• Contribute to SAG standards, reusable templates, analysis practices, and center-of-excellence efforts as assigned.
• Perform duties outside normal work hours when required by business needs.

Skills:

Independence

• Works under general supervision of more experienced Business Analysts, Business Systems Analysts, Product, Technology, or management resources.
• Actively contributes to the results of the team and works toward achieving team goals and objectives.
• Uses expertise of senior resources and leverages business, technical, product, reporting, and data partners to confirm solutions or explore options.
• Can independently complete defined analysis deliverables once scope, objectives, and expectations are established.
• May support discovery, requirements, process mapping, data dictionary, technical specifications, testing readiness, or implementation analysis workstreams under direction.

Qualifications/ Experience:

Typically, 2-4 years of directly related experience per Analyst, Business Systems matrix. Target profile may include 3-5 years of BA/BSA, process improvement, systems analysis, data/reporting, or transformation-support experience.

Preferred Domain:

Title, Escrow, Real Estate, Mortgage, Financial Services, Insurance, or regulated operations experience preferred.

Knowledge, Skills, and Technology:

• Solid business analysis, business systems analysis, and process improvement skills appropriate for defined business needs and moderate-scope problems.
• Ability to analyze a business use case, define the problem, identify stakeholders, document current state, define desired future state, and convert needs into actionable requirements.
• Working knowledge of business process mapping, workflow analysis, context diagrams, basic value stream concepts, controls, handoffs, and process redesign support.
• Solid requirements elicitation and documentation skills, including business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, reporting requirements, and data requirements.
• Ability to translate business requirements into technical-ready specifications for technology, product, reporting, analytics, data, and implementation teams, with review from senior resources as needed.
• Working knowledge of data analysis, reporting concepts, metrics, KPIs, data dictionaries, and relational database concepts.
• Ability to synthesize qualitative and quantitative information into findings, recommendations, stakeholder summaries, and presentation materials.
• Good written, oral, facilitation, and presentation skills, including the ability to communicate with business users, SMEs, product teams, technical teams, and management stakeholders.
• Basic to solid understanding of Agile practices, systems analysis, solution delivery, testing, UAT readiness, and implementation support.
• Ability to identify problems, research alternatives, prepare presentations, test to confirm, gain consensus, and support implementation for defined applications, processes, or functions.
• Good organizational skills and ability to manage assigned deliverables, timelines, stakeholder input, and documentation quality.
• Advanced Microsoft PowerPoint and Excel preferred; standard MS Visio, Miro, or charting tools, Microsoft Office skill set required.
• Experience using analysis, process mapping, collaboration, reporting, or AI-enabled productivity tools to improve research, analysis, documentation, and deliverable quality.

Working Conditions:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs.
• Use of computers and technology

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email our HR team hr@canonrecruiting.com