Job Description

Role: Virtual Assistant

Location: Remote

Type: Full Time, Permanent

About the company:

We are a rapidly growing online brand in the frozen yogurt industry, focused on delivering high-quality, delicious, and innovative frozen desserts. We are passionate about building a community around our brand and expanding our reach through authentic partnerships.

As a Virtual Assistant, you will provide comprehensive administrative support to different departments within the company, assisting with day-to-day operations, scheduling, communications, and other business tasks. Your role will be crucial in ensuring the smooth functioning of the business. We are looking for a Rockstar!

Key Responsibilities:

• Provide administrative support such as scheduling meetings, managing emails, and organizing documents.
• Handle customer inquiries/feedback and manage communications across multiple channels.
• Maintain data entry tasks and update company databases
• Assist in organizing and tracking projects, ensuring timely completion of tasks.
• Assist in project research for supplies (ingredients,packaging etc) and other internal requisitions
• Prepare reports

Requirements

• 3-5 years of experience as a Virtual assistant is required
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Proficiency in using tools like Google Workspace, Microsoft Office, and project management software (e.g., Asana, Trello) are preferred
• Ability to work independently and meet deadlines.
• Ability to work cross functionally, flexibility in tasks is very important
• Experience in e-commerce or social media management is a plus.
• Accountability, sense of ownership, and organization skills are required for this role