ALTEN

3100 IT Support Engineer SP1

ALTEN  •  Mexico (Remote)  •  4 hours ago
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Job Description

ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers.

We are looking IT engineers to support our US based team on administrative work and ticket assignation.

IT engineers to support our US based team on administrative work and ticket assignation. Help in Corporate Services - Infrastructures & internal networks.

Activities:

  • Install, configure, and maintain laboratory IT systems
  • Ensure system availability, performance, and security to laboratory operations
  • Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures

Requirements

  • Computer Systems Engineering, Software Engineering, or Telematics Engineering
  • 5 to 8 years of experience
  • Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting
  • Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR
  • Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing
  • Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows
  • Knowledge of backup and disaster recovery systems to ensure data integrity
  • Experience with industry standards: FDA, GDPR, HIPAA
  • Certification: CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, Fortinet NSE
  • Pharmaceutical industry experience
  • Advanced English

Benefits

  • Competitive salary
  • Above-law benefits
  • Career growth and development plan
  • Remote work scheme
  • Support for home office setup
ALTEN

About ALTEN

𝐀 𝐰𝐨𝐫𝐥𝐝 𝐥𝐞𝐚𝐝𝐞𝐫 𝐢𝐧 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐚𝐧𝐝 𝐈𝐓 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬

ALTEN is committed to meeting the expectations of its stakeholders and anticipating their requirements in the fields of innovation, R&D, and technological information systems.

Founded in 1988 and present in 30+ countries, the Group has established itself as the global leader in Engineering and IT Services. ALTEN operates with major players in the Aeronautics, Space, Defence, Naval & Security, Automotive, Rail & Mobility, Energy & Environment, Life Sciences – Health, Industrial Equipment & Electronics, Telecoms, Banking, Finance & Insurance, Retail & Services, Public Services & Government sectors.   

OUR VISION: BUILDING TOMORROW’S WORLD TODAY

We are convinced that engineers are the architects who build tomorrow’s world today. As a global leader in Engineering and IT Services, we support businesses in their technological and sustainable transformation. We commit to making a positive impact over time and on people, pushing the boundaries of innovation, and always staying one step ahead. We are driven by one ambition: to think about the future in the present.

A LEADING GLOBAL TECHNOLOGY PARTNER

ALTEN is involved in all projects with a technological dimension for the Technical, Research & Development Divisions and IT Systems Divisions of major corporate, telecoms and service clients, requiring the involvement of high-level Consultant-Engineers. To achieve this, the Group has put in place a world-renowned technical organization of excellence.

🔹 12 Industries covered

🔹 21 Delivery Centers

🔹 6,500+ Clients

FULL COVERAGE OF TECHNOLOGIES

The Group covers a wide range of expertise in Engineering and IT Services in order to meet our clients’ needs.

We bring together and coordinate at the transnational level, specialists and consultants, experts in their profession who support our clients in their issues of digital transformation, innovation, product development, supply chain, etc.

Industry
Architecture & Engineering
Company Size
10,000+ employees
Headquarters
Boulogne-Billancourt Cedex, FR
Year Founded
Unknown
Website
alten.com
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