Job Description

Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position with excellent pay and benefits? If you answer yes, consider this great opportunity with City Wide St. Louis!

We are seeking a Night Manager to join our St. Louis team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess the ability to review the client contract and check that work expectations have been met.

The work week is Monday-Friday. The shift typically starts at 5pm and ends at 1am. You will start your shift from home and finish your shift at home. You are not required to come into the office on a daily basis.

What’s Great About Working at City Wide:

• Work in a fast-paced, growing organization
• See how your job directly impacts the company
• Build positive relationships in our strong company culture
• Help businesses in your local St. Louis community

Essential functions

• Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with Facility Services Manager (FSM) daily for any issues that need immediate attention, including the nightly recap via email or phone message.
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
• Manage inspections, customer complaints, customer requests, new client starts, or accounts needing attention.
• Execute City Wide’s New-Start Policy, Customer Compliant Policy, and other operational policies and procedures.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
• Update CRM at each account with proper documentation
• Other duties as necessary.

Requirements

• High school diploma required or equivalent experience in commercial janitorial services industry.
• 6 months of related experience in management; coaching, motivating, developing, and leading a team
• Energetic, hard-working, dependable, detail-oriented with a willing to learn attitude.
• Building, facilities, janitorial or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail.
• Excellent communication and interpersonal skills.
• Must be innovative and strive for continuous process improvement.
• CRM experience preferred.
• Reliable transportation and current automobile insurance

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

City Wide offers a competitive compensation and benefits package for this position.

• Compensation $41,000 - $52,000 per year.
• Monthly Retention Bonus
• $600 Monthly Auto Allowance
• Health Insurance (100% Paid by Company)
• Short/Long Term Disability (100% Paid by Company)
• 401K with a 4% company match
• 15 days PTO years 1-4
• 20 days PTO at year 5
• 6 Holidays
• Company Cell Phone
• Exceptional Work/Life Balance
• Opportunities for Advancement