Job Description

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

The 2nd Shift Building Security Supervisor​ isresponsible foroverseeingthe buildingsecurityofficersof the shift andwill help provide a safe environment by overseeing security operationsof State Farm Arena  This position willbeinvolved withsupervising the execution of standard operating policies and procedures while deliveringa high levelof customer service.  

Key Responsibilities:

Supervisory (50%)

• Assigns, directs, and trains staffregardingassignments whilemonitoringand evaluating work performance;rewardsand disciplines employees byinitiatingpositive feedback or taking corrective actions and/or disciplinary procedures if necessary

• Conduct daily shift briefings to ensure assigned officers are prepared for their shift and receive all pertinent information and training

• Supervises assigned officers and other staffin accordance withthe Company’s policies and procedures while addressing complaints and resolving any problems that arise

• Establishes, cultivates, andmaintainseffective relationships with management, peers, outside agencies, and subordinates

• Setting an example ofproficiencyand exemplary behavior for all officers on your shift

Administrative (50%)

• Conductsemployeeselection, hiring, and onboarding process

• Monitors and approves employee time records; approves and processes time off requests; ensures adequate coverage/replacements forspecial events, vacationing, and sick employees

• Demonstrate a working knowledge of CCTV systems, fire & security systems, DSX Access Control system, EmergencyEvacuation Plans, and all other departmentreportsasrequired

• Ensuresecurity officers are trained toutilize24/7 Software for all departmentlogs, reports, equipment inventory, preventativemaintenance,and shift pass on reports are accurately maintained

• Assistin the management of the building and physical security officers bymaintainingknowledge of the Security Policies and Procedures Manualand company policies and procedures

• Assistsin the development of Security policies and procedures and training programs

• Establishes, cultivates, andmaintainseffective relationships with management, peers, outside agencies, and subordinates

• Coordinating andassisting the dockmaster in oversight of shipping and receiving

Requirements

• 2-4 Year college degreeor a combination of education and relevant experience

• Minimum of(5) years ofprogressivesecurity supervisory experience in Security/Law Enforcement

• Security experience working in a stadium, arena, or similar venue environment

• Ability to lead, give clear, concise direction, and provide constructive feedback; candemonstrateconfidence and leadership abilities

• Flexible schedule: able to work nights, weekends, and holidays asrequired

• Ability to work 2nd shift schedule: 2:30 p.m. - 11 p.m.

• Ability to pass background and MV

Preferred Qualifications:

• CPR/First aid certified

• Strong verbal and written communication skills

• Excellent time management and computer skills

• Experience in personnel management and customer service

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!