XPENG

【27届实习】架构设计实习生

XPENG  •  Onsite  •  26 days ago
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Job Description

【27届实习】架构设计实习生广州、深圳实习智能制造 / 工业互联网 / 工业自动化 - 研发职位描述职位描述:
1、与公司客户服务团队紧密沟通,深入调研当前VOC客诉数据的流转链路与处理痛点,梳理自动化筛选的业务规则和需求;
2、基于现有的客诉数据源(如客服会话记录、投诉工单、用户反馈等),设计并实现自动化筛选方案,将客诉内容精准识别并自动推送到指定的责任负责人;
3、探索RPA(机器人流程自动化)、无代码/低代码工具(如Power Automate)或Python脚本等多种技术路径,构建端到端的自动化工作流,减少人工干预,提升客诉响应效率;
4、输出自动化流程的操作文档与用户指南,确保方案的可持续运行与后续迭代维护。职位要求职位要求:
1、2027届应届毕业生,硕士及以上学历,计算机、人工智能、软件工程、数据科学、自动化、车辆工程或相关专业;
2、熟悉Python编程语言,具备良好的代码编写能力;
3、具备良好的沟通协作能力,能够与不同职能团队高效配合,准确理解业务需求;
4、有自驱力和责任心,能够在实习期内完成完整的技术方案设计与落地交付。 投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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