【27届校招】交易体验运营-交易产品热招
上海
正式
运营类
2027届秋季校园招聘项目
职位描述
负责电商产品下单购买、价格优惠等交易链路体验监控,通过指标体系(NPS、CPO、用户反馈等)定位体验问题。 1、体验数据归因与问题拆解 基于周/月度业务数据波动,完成指标差异分析、人群分层拆解、问题根因定位,区分产品逻辑、平台规则、服务保障等体验问题,输出结构化归因结论。 2、价格体验策略运营 参与价保、降价退差、津贴赔付、商家出资补贴等策略的设计与迭代,跟踪上线效果并持续优化。 3、下单/账号体验策略运营 参与购买下单、账号安全等环节体验改善,能基于消费者视角发现平台规则/保障可优化机会点,输出改善建议并推动相关方共同优化。 4、体验标准&体系建设 参与下单/价格/账号等场景VOC标签体系、体验问题分级标准、问题迭代闭环机制建设,推动体验问题从“单点修复”走向“根因解决”。 5、跨部门推进落地 联动产品、策略、内容、运营、客服团队,推动体验优化方案落地,跟进上线效果、复盘数据收益,输出周报/月报/专项复盘。
职位要求
1、27届毕业生,本科及以上学历,专业不限,统计学、经济、电子商务、产品设计、市场营销优先; 2、对电商用户体验、用户决策链路有热情,对数据归因及问题定性具有敏感度; 3、逻辑严谨,拥有结构化思维,具备sql或其他数据分析能力,有电商/互联网实习经验优先; 4、擅长从用户视角、业务视角双维度分析问题,能输出可落地的优化策略,对体验改善保持热情。
投递

POIZON, is where Generation Z goes to discover, buy, sell and discuss the best global products and trends. Over 350 million shoppers have downloaded the app, including 50,000 influencers, multiple celebrities and millions of micro trendsetters.
POIZON verifies the authenticity and quality of every sneaker, bag, apparel, beaut and gifts purchased to ensure buyers get the right items they need for their glow up. Our loyal community lifted us to a unicorn valuation in April 2019, and we are backed by some of the world's leading venture capitalists, including Sequoia.
POIZON is the genZ tastemaker, when you see POIZON's iconic Aurora Blue box, you know someone just secured the latest heat for their wardrobe. The app has rich social commerce features that allow the users to share comments and photos of their favorite sneakers, purses and outfits directly to the community.
POIZON pioneered the "identify first, then ship" e-commerce model. We are the leader in AI authentication and use a combination of tech and a global team of 10,000 to inspect each item before it’s shipped to the customer. Flexible shipping methods and a speedy paying process further guarantee a great customer experience on both the buyer and seller side.
At POIZON, our passion for cool sneakers and all things lifestyle drives us to become the top e-commerce destination for the global GenZ community..
Can't stop, Won't stop.