Job Description

Part-Time Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style.

General Position Summary

At Lids, our Part-Time Store Managers lead high-energy teams for smaller shop and shop and specialty locations, deliver outstanding customer experiences, and own total store performance. You will build an inclusive culture, develop talent, and run efficient operations to achieve sales, service, and profitability goals.

Principal Duties and Responsibilities

Lead & Develop People

• Hire and onboard top talent; partner with Authorized Trainers to ensure a seamless introduction.
• Coach, recognize, and hold team members accountable to drive performance and growth.
• Foster a culture that is fun, inclusive, and aligned with Lids standards and policies.
• Manage people processes including availability, scheduling, timecards, and employee records.
• Resolve employee issues promptly, partnering with the Help Desk, HR, DSM, or RD as needed

Deliver Outstanding Customer Experience

• Lead Selling 101 behaviors to achieve KPIs and sales targets.
• Resolve customer escalations and urgent requests immediately to ensure positive outcomes.
• Direct floor execution to ensure fast, friendly service and smooth traffic flow.
• Promote offers and memberships so every customer is informed of current programs

Drive Operational Excellence

• Plan schedules and manage payroll within budgets and in compliance with applicable law.
• Execute directives and promotions from Lids Headquarters on time and to standard.
• Safeguard Company assets through accurate cash handling, counterfeit controls, and timely bank deposits.
• Maintain store systems and facilities including MPOS, Lids Custom, service requests, supplies, and maintenance
• Manage disruptions such as closures, absenteeism, or changes in operating hours to ensure business continuity.

Additional Principal Duties and Responsibilities

Product & Inventory

• Manage product flow including receiving, processing, merchandising, transfers, and ship-backs.
• Organize and maintain the backroom for speed, accuracy, and productivity.
• Ensure compliance with vendor rules including embroidery limits, purchase caps, and release dates.
• Maintain accurate pricing through weekly markups, markdowns, and promotional signage updates.
• Maximize sell-through by monitoring inventory levels, addressing gaps, and supporting inventory counts.
• Execute visual merchandising standards for windows, fixtures, mannequins, and seasonal or weekly refreshes

Compliance & Safety

• Adhere to Company policies and maintain a safe, compliant work environment.
• Maintain required documentation and records in line with Company standards

Job Required Knowledge and Skills

• Two-year post-secondary education and one year of related experience, or equivalent combination of education and experience.
• Proven success in retail sales and loss prevention.
• Supervisory experience with training, coaching, and performance follow-up.
• Strong interpersonal and communication skills with computer proficiency.

What We Offer

• Generous employee discount and exclusive perks
• Ongoing career development, including discounted secondary education courses.
• A collaborative, innovative, and team-oriented work environment
• Early Wage Access Options
• Bonus eligibility depending on level of position

Physical Demands & Requirements

• Ability to occasionally lift up to 50 pounds.
• Ability to occasionally climb a ladder and work with hands overhead.
• Ability to constantly stand on shift.
• Ability to frequently walk on shift.
• Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
• Ability to frequently visually observe the store and read written or digital information.
• Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com

Reports to:

• District Sales Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.