XPENG

【26届校招】海外售后服务培训生

XPENG  •  Onsite  •  11 days ago
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Job Description

【26届校招】海外售后服务培训生广州正式智能制造 / 工业互联网 / 工业自动化职位描述1、负责新市场开发,洞察售后服务行情,了解当地用户对服务的关注点;
2、向经销商提供备件、培训、索赔等各方面的支持与管理;
3、负责监督经销商对服务标准的落地执行,并实施商务政策的考核;
4、负责经销商售后服务运营信息的收集及分析,提出改进建议并跟踪改进结果;
5、负责客户满意度的调查,反馈与提升,处理重大客户投诉,推动经销商服务能力的提升;
6、负责市场服务活动的有效开展并执行,及整体售后服务策略方针的策划并落地实施。职位要求1、本科及以上学历,汽车、机械、计算机等专业,有相关实习经验者优先;
2、具备良好的英语沟通能力,能接受高频率出差;
3、良好的沟通能力,独立解决问题能力及跨文化适应能力;
4、具备AI意识,能使用AI提升工作效率。 投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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