Bambu Lab

26届国内/海外在线技术支持(武汉)

Bambu Lab  •  Onsite  •  3 months ago
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Job Description

26届国内/海外在线技术支持(武汉)武汉正式客户关系26届春招补录职位描述1. 负责全球客户的技术支持业务,通过多种渠道快速响应客户需求,解决技术咨询,故障处理等问题;
2. 与用户进行良好互动,提供技术解决方案,提升服务质量和客户满意度;
3. 对常见问题进行梳理,挖掘客户需求,从售后端推动产品功能优化和产品质量改善;
4. 参与部门专项业务,主导或辅助专项成功;
5. 岗位为五天八小时排班制,晚班最晚下班时间为11点。职位要求1. 本科及以上学历,理工科背景、具备优秀的英语听说读写能力优先;
2. 具备良好的沟通协作能力与团队协助精神,较强的表达能力和与客户沟通的能力,有责任心,抗压能力强;
3. 学习能力强,对新知识有浓厚兴趣。 投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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