This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.
£24,645 - £26,723
Working Pattern
Full Time
Vacancy Approach
Cross Government
Birmingham, Burton-upon-Trent, Cannock, Coventry, Dudley, Hereford, Kidderminster, Leamington Spa, Nuneaton, Redditch, Shrewsbury, Stafford, Stoke-on-Trent, Tamworth, Telford, Walsall, West Bromwich, Wolverhampton, Worcester
Region
West Midlands
Closing Date
02-Oct-2026
Business Unit
NPS West Midlands Corporate Services (2021)
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
2
Reserve List
12 Months
Job ID
22483
Job description
This is a divisional administrative role based in the PS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional PS Division.
The job holder works collaboratively with other team members to provide the whole range of administrative support services required. The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and cover during annual leave and sickness absence.
The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the PS Division. Duties will include:
The job holder will be required to carry out the following responsibilities, activities and duties:
Provide a full range of support services to the PS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include:
o Absence management recording
o Vetting administration and co-ordination
o Appraisal, reward and recognition recording
o Gift & Hospitality register updating
o Training administration
o Maintaining up to date divisional organisational charts
o Health & Safety administrative support
o Local information management using established Probation systems
o Quantum point of contact
o I-Proc (requests)
o Assisting with the design, development and maintenance of computerised and manual records
o To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams
o Assisting with the production of core process maps which detail operational Probation processes as well as Corporate Support processes
o Processing and recording documents in relation to goods and services
o Administering room bookings, meetings and events
o Responding to external and internal telephone enquiries and personal callers
o Hire Car Booking administration
o General Office Administration
o Handling printing requests
o Circulating Alert office notifications as required
o To use keyboard skills to produce and present documentation effectively
o To respond to correspondence and queries as required
o To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines
o To organise and store efficiently paper based information
o To deal with sensitive and confidential data in accordance with data protection requirements
o To work closely with Shared Services to ensure appropriate protocols and procedures are followed
Use communication effectively
Enhance your own performance
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
The MoJ offers a range of benefits:
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
Staff on fixed term appointments must have been recruited through fair and open competition.
All candidates are subject to security and identity checks prior to taking up post.
Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
If you are an external candidate, you will start on the lowest pay point of the pay scale advertised.
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference 22483
Behaviours Application Form Question Word Limit
250
Changing and Improving
Working Together
Delivering at Pace
Managing a Quality Service
We will assess your experience for this role via the following methods
Statement of Suitability
Evidence of Experience
Statement of Suitability
Interview Dates
To be confirmed
Changing and Improving
Working Together
Delivering at Pace
Managing a Quality Service
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
DBS Standard
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
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