This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.
The national salary range is £42,914 - £46,182 London salary range is £49,325- £53,081 Your salary will be dependent on your base location
Working Pattern
Full Time, Flexible Working
Vacancy Approach
Cross Government
National
Region
National
Closing Date
29-Sep-2026
Post Type
Permanent
Civil Service Grade
SEO
Number of jobs available
3
Reserve List
12 Months
Job ID
22333
Job description
The Operational Contracted Services Division sits within the HMCTS (HM Courts and Tribunal Service) Chief Financial Officer (CFO) Directorate and is led by the Deputy Director of Intelligent Client Capability. It is a fun, dynamic, fast paced and rewarding place to work where no two days are the same. Staff have great opportunities to develop their knowledge and skills, particularly on operational contract management, stakeholder engagement, working with senior officials/Ministers as well as working with commercial partners.
The Contracted Services Division is a nationally structured team with colleagues based across several HMCTS locations. Remote and hybrid working arrangements form an established part of the division's operating model, with collaboration taking place through Microsoft Teams and other digital platforms to ensure effective service delivery regardless of location. The role also requires regular travel to HMCTS locations and supplier premises, as business needs dictate, to support contract management, governance, supplier relationship management and service delivery oversight.
The team works closely with numerous departments and directorates within the Ministry of Justice and external stakeholders. We are responsible for a variety of activities and functions, including:
Please refer to the attached role profile for a comprehensive overview of the role.
The Senior Contract Manager supports the Head of Service to ensure HMCTS and pan MOJ contracts meet their objectives and deliver the required outputs and benefits in supporting the administration of justice, and continue to meet our needs, both at a day-to-day service level but also considering the evolution of requirements and capability to support the delivery of justice into the future.
The role will act as a primary stakeholder to represent the interests of HMCTS and the judiciary in contract management issues and be responsible for the day-to-day operational contract management and/or stakeholder engagement, with/for a range of contracted services across the wider portfolio of contracts that support court and tribunal business.
Your role as the Senior Contract Manager encompasses several key aspects (but not limited to):
Your role as Senior Contract Manager will encompass several key responsibilities listed below (but not limited to):
The criteria below are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates:
To apply for this position, you must submit the following as part of your application:
Should we receive a high volume of applications, a pre-sift may be conducted on the Managing a Quality Service criteria. Candidates who pass the pre-sift will be fully assessed on all the sift criteria.
Please access the following link for guidance on how to apply - Application Guidance
You must ensure that any evidence submitted as part of your application, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Successful candidates who passed the sift will be invited to interview via Microsoft Teams. At interview stage, you will be assessed against the following the Behaviours, Technical and Strengths below. Details can be found under the interview stage assessment section on the advert.
For further guidance on the interview process please click here
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).
There will be a requirement to travel frequently to any HMCTS sites, HM Government locations and supplier premises in line with business needs.
Proud to Serve. Proud to keep justice going.
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
The MoJ offers a range of benefits:
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Staff on fixed term appointments must have been recruited through fair and open competition.
Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference 22333
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference 22333
We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability
Evidence of Experience
CV or Work History, Statement of Suitability
Interview Dates
Interviews expected w/c 2nd November, but this could be subject to change
Managing a Quality Service
Making Effective Decisions
Changing and Improving
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
You will be asked a technical question relating to your previous experience in operational contract management.
DBS Basic
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
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