Job Description

General Information

Salary

£37,238 - £44,520 In addition this post attracts a London allowance payment which will be discussed at interview.

Working Pattern

Full Time

Vacancy Approach

External

Location

London

Region

London

Closing Date

21-Sep-2026

Business Unit

London Probation Service

Post Type

Fixed Term, Detached Duty, Loan

Civil Service Grade

Other

Number of jobs available

2

Reserve List

12 Months

Job ID

21842

Descriptions & requirements

Job description

Job Role: Learning and Skills Coach (Band 4) Vacancy Overview

London Probation is establishing an ambitious London Regional Training and Skills Development Department to transform how staff are supported, developed and empowered across the region. This is an exciting opportunity to be part of a new and high‑profile initiative focused on building confidence, capability and consistency in probation practice, and making a tangible difference to probation staff, stakeholders, and people on probation.

The Learning and Skills Coach role sits within the department and focuses on supporting staff to embed learning into day‑to‑day practice. Coaches will work directly with learners and line managers to build confidence, capability and consistency, in line with the agreed regional model.

The role is externally advertised and assessed under the Civil Service Success Profiles framework.

Role Summary

As a Learning and Skills Coach, you will deliver high‑quality coaching, learning and practice‑support activities, including workshops and action-learning sets to probation practitioners across London. You will support learners to consolidate skills, apply learning to their caseloads and develop confidence in their professional role.

You will work as part of a structured coaching and training team, contributing to classroom sessions, action learning sets and practice-based support, while maintaining clear records and contributing to quality assurance processes.

Regular travel across the London Region will be required.

Key Responsibilities

You will:

• Deliver structured coaching, mentoring and learning activities in line with the agreed regional model.
• Deliver classroom training, workshops and action learning sets.
• Work closely with line managers and Band 5 managers to support learner progress and consolidation of skills.
• Maintain accurate records of learning activity and contribute to evaluation and feedback processes.
• Identify emerging learning needs, risks or concerns and escalate appropriately.
• Contribute to a positive, inclusive and professional learning environment.

Person Specification

Essential Criteria

You will be able to demonstrate:

· Experience working within probation, social care, mental health or related public services.

• Experience of supporting learning or development in an operational or professional environment.
• Strong communication skills, with the ability to explain concepts clearly and provide constructive feedback.
• An understanding of how learning is applied and sustained in practice and experience of coaching or mentoring staff.
• The ability to work within clear structure, guidance and quality standards.
• Understanding and experience of reflective practice and action-learning approaches
• Strong organisational skills and attention to detail.
• Willingness to complete the learning necessary to gain a formal coaching qualification, if not already achieved

Desirable Criteria

• A formal coaching qualification

Civil Service Success Profiles – Behaviours

The following Success Profile behaviours are expected to be assessed:

• Working Together
• Changing and Improving
• Delivering at Pace
• Managing a Quality Service

Additional Information

• Location: London Region (regular travel required)
• Grade: Band 4
• Contract: 12 months with the potential to become permanent
• Security Clearance: As required for the role

This role is ideal for people who are motivated by supporting others to learn, grow and translate learning into confident, effective practice.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 21842

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 21842

Allowance

In addition this post attracts a London allowance payment which will be discussed at interview.

Job Description Attachment

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Application form stage assessments

Behaviours

Behaviours Application Form Question Word Limit

250

Changing and Improving

Delivering at Pace

Managing a Quality Service

Working Together

Experience

We will assess your experience for this role via the following methods

Statement of Suitability

Statement of Suitability

Guidance for the Statement of Suitability

Please describe how your experience of coaching and mentoring others will enable you to meet the requirements of this role effectively.

Evidence of Experience

Statement of Suitability

Interview stage assessments

Interview Dates

Expected week commencing 12 October - in person

Behaviours

Changing and Improving

Delivering at Pace

Managing a Quality Service

Working Together

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.

Other Assessments

Which assessment methods will be used?

Presentation

Level of security checks required

DBS Standard

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.