Job Title & Grade: HEO Senior MI & Data Analyst

Contract Type: Permanent

Salary range (depending on location):

National - £35,335 - £37,847
London - £40,014 - £42,859

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

Location: National – (Any LAA Office)

Please note that whilst this role is open to all Civil Service staff, you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA's Location Strategy and the Cabinet Office's Places for Growth Strategy.

Please note that travel to other offices may be required

Minimum Working Pattern:

The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.

If you are applying for a part time role, please note that to meet business demands we need cover for a minimum of 30 hours

To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.

The Legal Aid Agency

We are an executive agency of the Ministry of Justice (MoJ). We areresponsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.

Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.

Corporate Services

The Corporate Services team helps shape and enable the priorities of the Chief Executive, Executive Leadership Team and People Committee to be delivered.

The LAA fully supports hybrid and flexible working. Members of the Corporate Services and the Strategy, Data and Analysis Team are based in multiple locations across England and Wales. Travel will be required on occasion.

Strategy, Data and Analysis Team

The Strategy, Data and Analysis Team supports wider Corporate Services to help shape and enable the priorities of the Chief Executive and Executive Leadership Team by providing data reporting analysis of the LAA’s progress against its strategic aims.

As a Senior MI & Data Analyst, you'll play a key role in helping the Legal Aid Agency make better decisions through the intelligent use of data.

Working with large and complex datasets, you'll identify trends, risks and opportunities, transforming information into meaningful insight that supports operational and strategic decision-making. Your analysis will help shape how the Agency delivers services and improves access to justice across England and Wales.

This is more than a reporting role. You'll work closely with colleagues across the LAA, Ministry of Justice and wider justice system to understand business challenges, challenge assumptions where appropriate and provide evidence-based recommendations that influence decision making.

You'll continuously look for opportunities to improve reporting, automate processes and enhance data quality, ensuring the Agency has trusted, accurate and timely information to support its priorities.

The role combines technical expertise, analytical thinking and strong stakeholder engagement, making it ideal for someone who enjoys solving problems, influencing through evidence and driving continuous improvement.

Key Responsibilities:

Deliver Insight

• Analyse large and complex datasets to identify trends, risks, opportunities and emerging issues.
• Produce accurate, timely analysis that supports operational and strategic decision making.
• Present clear, evidence-based recommendations that enable informed business decisions.

Develop Reporting & Visualisation

• Design, develop and continually improve Power BI dashboards, reports and analytical products.
• Identify opportunities to automate recurring reporting and improve reporting efficiency.
• Ensure analytical outputs are accurate, well documented and meet organisational quality standards.

Partner with the Business

• Build trusted relationships with stakeholders across the LAA, MoJ and wider justice sector.
• Understand business priorities and translate analytical requirements into practical solutions.
• Communicate complex information clearly to both technical and non-technical audiences.

Improve Data Quality

• Promote good data governance and analytical standards.
• Identify opportunities to improve data quality, consistency and accessibility.
• Support delivery of the MoJ Data Strategy and encourage data-driven decision making.

Continuous Improvement

• Seek opportunities to improve business performance through better use of data.
• Contribute to innovation in reporting, automation and analytical capability.
• Share knowledge and support colleagues across the wider analytical community.
• Provide management cover and support team planning where required.

Essential Knowledge, Experience and skills

• Demonstrable experience using Power BI and Excel to analyse complex datasets and produce meaningful insight.
• Experience transforming complex information into clear, evidence-based recommendations for a range of audiences.
• Strong analytical and problem-solving skills, with the ability to identify trends, assess risks and recommend practical solutions.
• Experience developing accurate, high-quality dashboards, reports or analytical products.
• Experience building productive working relationships with stakeholders and understanding business requirements.
• Understanding of data governance, information security and handling sensitive information.
• Experience improving reporting processes through automation or continuous improvement initiatives.
• Excellent planning and organisational skills, with the ability to manage competing priorities and deliver to deadlines.

Desirable Knowledge, Experience and skills

• Experience responding to Freedom of Information or Parliamentary Question requests.
• Experience using SQL, Python, R or other analytical tools.
• Experience using emerging analytical technologies, including AI-enabled tools, to improve efficiency and insight.
• Understanding of the full data lifecycle, including collection, validation, analysis, publication and governance.
• Experience presenting analytical findings to senior stakeholders.

Person Specification

We're looking for someone who:

• Is naturally curious and enjoys understanding why things happen.
• Uses evidence and data to solve problems and improve outcomes.
• Can explain complex information clearly and confidently.
• Builds positive working relationships and collaborates effectively across organisational boundaries.
• Is organised, adaptable and able to manage competing priorities.
• Enjoys learning new analytical techniques and continuously improving the way they work

Why Join Us?

Data plays an increasingly important role in shaping how the Legal Aid Agency delivers services and supports access to justice.

As part of our Strategy, Data and Analysis team, you'll work on meaningful projects that influence decisions at both operational and strategic levels. You'll have opportunities to work with senior stakeholders across the Ministry of Justice, develop modern analytical skills and help shape the future of data-driven decision making within the Agency.

You'll join a collaborative team that values innovation, continuous improvement and professional development, where your work will have genuine impact.

Assessment approach

Application Process

To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 1000 words as well as a Making Effective Decisions behaviour example of no more than 250 words.

Only in the event that we receive a large volume of applications, an initial sift will be undertaken using the lead Behaviour, Making Effective Decisions. Candidates who pass the initial sift will progress to a full sift of your statement.

Your statement should demonstrate your ability to do all the essential criteria listed, using examples can help strengthen your application.

Please note we only require a Statement of Suitability and a behaviour example for your application. The wording on this advert may suggest that an Experience question is also required, however this is not necessary.

Interview / assessment Process

If you are successful through the application stage, you will be invited to an interview / assessment centre in person or viaMicrosoft Teams where you will be assessed against the following:

Behaviours:

• Making Effective Decisions
• Communicating and Influencing
• Working Together

Strengths

Strengths relevant to the role.

Ability Assessment

Candidates will complete a short analytical exercise using a data analysis tool. You'll be asked to analyse a dataset, identify the key findings and present your recommendations to the interview panel. This assessment is designed to reflect the type of analytical work undertaken within the role.

Experience

Your Experience of implementing, promoting, or understanding diversity and inclusion policy - Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting. Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.

For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important to them, their team and to where they work. We would also expect examples of action they have taken (in or outside of work) to embrace diversity (e.g., increasing understanding) or improve inclusion at a team or group level.

Shortlisting is planned for week commencing Monday 31st August 2026

Interviews are planned for week commencing Monday 21st September 2026

If you would like more information on this opportunity, please contact – Sarah-Jayne Paddock - SarahJayne.Paddock@Justice.gov.uk

Our LAA commitment to Diversity and Inclusion

The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy

As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.

If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.

The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.

Reasonable Adjustments

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.ukafter you have applied so that we can discuss options with you.

Complaints procedure

If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially. We aim to respond to any complaint within 10 working days.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices You can determine your eligibility at https://www.childcarechoices.gov.uk/
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Planand the Civil Service Diversity and Inclusion Strategy

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

A sift based on the lead behaviour, Making Effective Decisions, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

Your Experience for this role will be assessed at interview. To learn more about Experience and how they are assessed please click here

Experience Questions