Job Description

Super Bowl Fan Experience 2027 | Teammate

No travel accommodations will be provided.

Los Angeles, California

Temporary: Event-Based

Location: Los Angeles Convention Center, Los Angeles, CA

Event Dates: February 10 through February 13, 2027

Dress Code: All black business casual

Pay Rate: $20.00 per hour

Pay Date: Net 30 from the end of the event

Pay: Staff are paid only for verified hours worked.

Event Overview

THIS OPPORTUNITY IS FOR LOCAL STAFF ONLY. No travel accommodations will be provided.

Fierce Staffing Services is seeking enthusiastic, energetic, and professional Teammates to support the Super Bowl Fan Experience 2027 at the Los Angeles Convention Center. Teammates will help create memorable fan experiences by engaging with attendees, supporting event activities, and bringing a positive, customer-service mindset to a fast-paced environment with large crowds.

NOTE: A virtual interview MUST be completed to be considered for this position. (Check your spam folder for the interview invitation email.)

Role: Teammate

Positions Available: To be confirmed by Fierce Staffing. The only available shift windows are listed below and cannot be changed or split.

• Wednesday, February 10, 2027: 1:30 PM to 9:15 PM PT
• Thursday, February 11, 2027: 1:30 PM to 9:15 PM PT
• Friday, February 12, 2027: 1:30 PM to 9:15 PM PT
• Saturday, February 13, 2027: 10:30 AM to 5:00 PM PT
• Saturday, February 13, 2027: 4:00 PM to 10:30 PM PT

Mandatory Training

You must attend one of the following mandatory onsite training sessions before working the event:

• Sunday, February 7, 2027: 10:00 AM to 1:00 PM PT
• Sunday, February 7, 2027: 2:00 PM to 5:00 PM PT
• Tuesday, February 9, 2027: 2:00 PM to 5:00 PM PT

A required virtual training session will take place in January 2027. The date and time are TBD and will be provided in early to mid January 2027.

Teammates will provide professional, guest-facing support according to the final client operating plan and onsite direction. Exact placement and task assignments will be confirmed through onboarding and the final schedule.

Primary responsibilities may include:

• Greeting and engaging fans to help create an exceptional experience
• Providing helpful information and customer service to attendees
• Assisting with crowd management, event flow, and fan inquiries
• Supporting activity zones to help maintain smooth operations
• Maintaining a friendly, approachable, and professional demeanor at all times
• Completing timekeeping accurately for all worked time

Qualifications

• Highly professional and polished in appearance and manner
• Customer service, hospitality, or event-staffing experience is preferred
• Comfortable working in large crowds and high-energy environments
• Strong communicator with excellent customer-service instincts
• Calm, composed, and solutions-focused under pressure
• Adaptable and comfortable with changing onsite priorities
• Reliable, punctual, and able to work the full assigned shift exactly as scheduled
• Comfortable standing and walking for extended periods, up to eight hours
• Able to attend mandatory training before the event. Training date and instructions are to be confirmed.

Credential Disclosure Requirement

Applicants must disclose whether they will work for another agency during Super Bowl week. This information is required so Fierce can confirm credential location and required approvals. Failure to disclose a second agency may prevent onsite access.

Attire

• All black business casual
• Black pants with no rips or tears
• Black shirt
• Comfortable black closed-toe shoes
• No athletic wear
• Branded gear may be provided

Perks

• Support one of the world's most visible live-event experiences
• Engage with football fans from across the globe
• Build valuable experience at a large-scale, high-profile event
• Join a mission-driven, minority- and women-owned business committed to creating quality opportunities in hospitality and events
• Eligible for future opportunities, rewards, and incentives with Fierce Staffing nationwide

About Us

Fierce Staffing Services LLC is a woman- and minority-owned business bringing quality talent to the hospitality and events industry since 2017. We specialize in providing professional, energetic individuals who bring events to life through meaningful interactions.

Our mission is to create flexible, well-paying opportunities for individuals seeking extra income, professional experience, or simply the chance to be part of major cultural moments. Whether you’re pursuing career growth or just want to have fun at an iconic event, we welcome you to join the Fierce team.