Job Description

ABOUT US

Allegheny County Department of Human Services (ACDHS) is the largest agency with a $1 billion+ budget, supporting over 200,000 residents annually through community partnerships.

The ACDHS Internship Program offers students practical experience in public service, involving meaningful projects that enhance social services. ACDHS seeks undergraduate and graduate students to apply their skills, work with professionals, and impact programs serving vulnerable groups.

Why Intern at DHS

• Contribute to projects that improve lives across Allegheny County

• Gain experience with one of the nation’s leading human services agencies

• Work alongside experienced professionals and community partners

• Build practical skills and explore careers in public service

Program Details

• Dates: January 2027-Summer 2027

• Hours: 20-29hours/week; flexible within business hours (8:30 a.m.–4:30 p.m.)

• Work Type: In-person (Pittsburgh-based roles)

Eligibility

• Enrolled in an accredited U.S. college or university (undergraduate or graduate)

• Available to work up to 29 hours per week (varies based on role and depending on Fall, Spring, Summer Internship

• Able to work in person at an assigned ACDHS office

• Must have an Allegheny County address during the internship

• International candidates must meet federal I-9 employment eligibility requirements.
  

Business Analytics Internships Overview

• The Business Analytics internship at ACDHS offers students the opportunity to apply their technical skills to real-world challenges that impact individuals, families, and communities across Allegheny County.
• As a Business Analytics Intern, you will work on projects that help ACDHS improve services, make informed decisions, and better understand community needs. You will gain hands-on experience using data, analytics, and business acumen to support aging services programs.

What You’ll Do

• The intern will be supporting both business unit functions and completing analytics projects. Business unit functions are expected to include billing support, report running, and data monitoring. Analytics projects are expected to include dashboard development, fee-for-service program evaluation, and process optimization.
  
  
• The intern will support the initial development and stabilization of the aging business unit. The team transitioning to the business unit are also in the aging analytics team and both units have significant project backlogs as new work begins. Therefore, the intern will be supporting the units as best as they can with projects and critical processes.

Required/Preferred Skills

• Experience with dashboarding tools like Tableau or Power BI is highly preferred. Proficiency in Excel is required. Experience or training in SQL or programming languages is also required.
• Students from business or business-adjacent majors would be a good match as the internship will have a business core.

What You’ll Gain

• The intern will learn how analytics are applied in a human services setting and have the opportunities to complete projects from the beginning to the end of the cycle.

• The Intern will also be exposed to real business problems and processes for greater learning opportunities. The opportunity is meaningful because of the practical hands-on experience and ability to make a direct difference for the local older adult population.