Job Description

The WSOP Tournament Shift Assistant Manager is responsible for over-seeing the overall operations of individual WSOP Tournament Events. The Tournament Shift Assistant Manager will be assigned a specific event and must organize the activities of each aspect of the tournament including event registration, tournament payouts, tournament staffing, and other various administrative tasks.

HOW YOU WILL CREATE THE EXTRAORDINARY:

• Manage the performance of WSOP Dealers, and ensure that their performance meets the requirements of the WSOP Management Team.
• Provide excellent customer satisfaction by coaching Dealers and engaging customers when needed.
• Ensure that Dealers adhere to all rules, regulations, internal practices, and policies.
• Commend Dealers for extraordinary service
• Participate in the hiring of Dealers, and make recommendations and decisions regarding hiring.
• Administer progressive discipline for Dealers as necessary, and provide input into disciplinary decisions.
• Oversees the tournament operations in real-time operations including making tournament rulings and labor manipulation.

WHAT YOU WILL NEED:

• Communicate clearly in English
• Team-oriented approach to work/responsibilities
• Neat, professional appearance and good personal hygiene
• Upbeat and positive personality is essential
• Must be able to interface effectively with public and co-workers
• Familiarity with spreadsheets and relevant math skills
• Must be at least 21 years of age
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Applicants must submit a new application each year.
• The attached questionnaire is part of the application process. It must be completed for the candidate to be considered.
• Candidates must be able to obtain a Nevada Gaming License as part of pre-employment requirements.

ADDITIONAL REQUIREMENTS:

Must be able to sit and/or stand for long periods of time. Must be able to work in ambient temperatures both cool and warm. Must be able to continuously maneuver in and around tables in their assigned Pit during entire shift. Must be able to respond calmly and handle many customer/staff demands in a fast paced environment. Must be able to respond to visual and aural cues. Must be able to memorize all applicable dealer procedures to use as a foundation for team coaching.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.