Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

This is a temporary position in the heart of the action for the world’s largest poker competition.

This temporary position puts you at the center of the world’s largest poker event. As a Cage Cashier / Caesars Rewards Associate, you will be responsible for safeguarding company assets while ensuring compliance with all policies, procedures, and gaming regulations. Key duties include accurately handling customer transactions such as registration for tournaments, deposits to tournament accounts, chip and cash exchanges, as well as performing all Cage and Caesars Rewards functions. You will provide exceptional guest service while maintaining strict confidentiality of customer information. This role requires attention to detail, strong communication skills, and the ability to work collaboratively in a fast-paced environment.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Deliver excellent guest service and maintain a sense of urgency in all tasks

• Represent the department professionally and serve as a role model for Caesars Rewards and customer service standards

• Adhere to attendance guidelines and comply with departmental and company policies

• Adapt quickly to changing business levels and priorities

• Attend department meetings and information sessions as required

• Communicate the benefits of the customer loyalty program and offer Caesars Rewards Visa to every guest

• Create and maintain customer accounts, ensuring data accuracy and integrity

• Collaborate with team members and support departments to ensure player satisfaction

• Share relevant information with coworkers and management to maintain consistency and prevent issues

• Ensure confidentiality and security of all customer data

• Comply with all state, federal, and regulatory policies and procedures

WHAT YOU WILL NEED

• Must be 21 of age of older

• High School diploma or equivalent preferred

• Computer experience (WORD, EXCEL, PowerPoint, etc.) necessary for data entry and able to type 35 words per minute

• Ability to maintain composure and excellent guest relations under all circumstances

• Strong interpersonal and teamwork skills

• Well-groomed appearance to ensure and promote positive image.

• Must be able to read, write, speak, and understand English.

ADDITIONAL REQUIREMENTS

• WSOP Tournament Registration

• WSOP Tournament Payouts

• WSOP Tournaments Account Deposit and Withdrawals

• WSOP Safe Deposit Box Issuance/Returns

• Cash and Chip Handling Procedures

• Title 31 and all other AML regulations

• Wire transfers procedures

• Foreign chips procedures

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.