Job Description

Who We Are

It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?

Time Frame: August 19 - September 13th, 2026 - REMOTE

Role: The Video Publication Operations Manager supports the US Open Video Publication team by serving as a hands-on operational lead during the tournament. This role ensures smooth day-to-day execution of video publishing workflows by coordinating closely with internal US Open teams and external technology partners, managing schedules and priorities, and providing real-time support to publishing staff.

The position plays a critical role in maintaining speed, accuracy, and reliability of video publishing during live match play, while stepping in to assist with manual execution when workflows become backed up or require direct intervention.

This is a temporary, high-intensity role designed specifically for the US Open tournament period.

Responsibilities:

• Act as a primary point of contact between the Video Publication team, US Open staff, and external technology partners
• Maintain frequent, clear communication with a team of 4–5 video publishers to manage workloads, schedules, and priorities
• Coordinate daily publishing schedules and adjust coverage in real time based on match flow, breaking moments, and operational needs
• Work closely with technology partners including:
• WSC
• Anyclip
• Vita / Google
• UsOpen.org Photography Team
• IBM
• Develop a working understanding of partner software tools and workflows to:
• Troubleshoot issues
• Answer real-time support questions
• Escalate problems efficiently when needed
• Provide hands-on support by assisting directly with video publishing tasks when volume spikes or delays occur
• Track operational issues and ensure timely resolution to minimize disruption to publishing output
• Support overall workflow efficiency during live match days, including weekends
• Ensure consistent communication and alignment across teams throughout each match day

Schedule & Duration

• Temporary role covering the US Open tournament period
• Approximately 3 consecutive weeks, including weekends
• Primarily a night position starting approximately at 5pm till the close of matches daily.

Experience / Skills:

• Strong communication skills with the ability to manage frequent, fast-paced coordination across multiple teams
• Comfort working in a live production or real-time publishing environment
• Ability to learn and adapt quickly to new software tools and workflows
• Highly organized with strong attention to detail
• Willingness to take a hands-on approach and assist with execution when needed
• Calm and effective under pressure during high-volume, time-sensitive situations

Preferred Experience

• Prior experience supporting live sports, media production, or digital publishing operations
• Familiarity with video publishing platforms, CMS tools, or content workflows
• Experience coordinating between internal teams and external technology vendors

What We Offer

Compensation This is a non-exempt position with an hourly rate of $30.00.

Come One, Come All

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.