
Summer Interns complete a 10 week internship centered around professional development, career growth and building the necessary skills to succeed. Summer Interns participate in projects and department initiatives that accelerate career growth and play an important role in building the future of the Bank. As an Intern, you will gain exposure to other departments through guest speakers and industry leaders and a built-in network with peers as well as priority consideration for full time opportunities throughout the Bank.
About the Team:
Default Internal Services (DIS) supports all business units in Customer Asset Management (CAM) Mortgage with the creation, generation, issuance, and maintenance of default correspondence. DIS acts as the liaison for all business units to ensure compliant communications are issued timely, accurately, and to the appropriate recipients. Letter Governance is a change management process within DIS through which CAM Mortgage complies with all requirements (Federal and State Regulations as well as Investor Guidelines ) of the Customer Communication and Document Change Management Program.
What the Intern Will Do:
The intern will assist the team by reviewing customer-facing letters to identify areas where content may be difficult for the average reader to understand. Many of these communications include complex guidance and regulatory language. The intern will help flag opportunities to improve clarity and readability. The intern will leverage tools such as Copilot to help simplify messaging while maintaining compliance with investor guidelines, supporting the team’s goal of delivering clear and customer-friendly correspondence.
The jobholder works under immediate supervision.
Not Applicable
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
Getzville, New York, United States of America

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.